47 Matrox QuadHead2Go Series – User Guide
Program specific problems
If a problem appears with a specific program, please give us the following information:
Display settings (color palette, display resolution, and so on) applied when the problem
occurs.
If possible, take note of the file and segment address that caused the problem.
Detailed steps known to cause the bug, so we can reproduce it.
Software package download
From your integrator or manufacturer
– If your product was purchased through an integrator or a
manufacturer, contact them for the latest display driver, firmware, software, and system utilities as
they’re familiar with your complete system. An integrator or a manufacturer may also have directives
regarding software updates.
Directly from Matrox
– A more recent software package may support more features and may offer
increased capabilities (such as higher display resolutions). Matrox makes the latest display drivers,
firmware, software, and system utilities available on the Matrox Technical Support Web site
(www.matrox.com/graphics/en/support/drivers
).
View your warranty information
Matrox makes warranty information available on the Matrox site
(www.matrox.com/graphics/en/support/warranty/
).
View the third party software notices
Matrox makes third party software notices and/or additional terms and conditions available on the
Matrox site (https://thirdpartylicenses.matrox.com
).
Register your Matrox product
Please register online (www.matrox.com/graphics/en/registration) to receive new product
announcements and information on special offers and upcoming events.
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