What to do if there is no sound on my MAXHUB Telephone?
If your MAXHUB Telephone isn't producing any sound, ensure that the correct sound source is selected and that the volume is appropriately adjusted on the device. Check the connection to be sure it is correct.
Why does my MAXHUB UC BM35 Telephone keep starting and shutting down?
If your MAXHUB Telephone is experiencing quick starts and automatic shutdowns, this may be due to insufficient battery capacity. To resolve this, connect the adapter to charge the device.
How to turn on MAXHUB UC BM35 Telephone if it's not responding?
If your MAXHUB Telephone is not turning on, it might be due to low or no electricity. Connect the adapter to charge the device.
What to do if MAXHUB UC BM35 doesn't work with USB?
If your MAXHUB Telephone is not working with USB, ensure you are using the original USB cable to make a call. Using a different cable might cause issues.
How to fix invalid key error on MAXHUB UC BM35 Telephone?
If you are experiencing an invalid key error on your MAXHUB Telephone, it's possible the key was accidentally touched. To reset the system, long press and hold the power button for 8 seconds.
Warnings about water, heat, lightning, and electrical connections.
Advice on injury prevention, temperature, ventilation, and care.
Warnings for children, product cleaning, and servicing.
Covers patents, reproduction rights, and manual reference.
Notes that pictures are for reference and design may change.
Illustrates USB and Bluetooth connections to multiple devices.
Explains setup for linking two speakerphones wirelessly.
Steps to connect using NFC technology with a mobile phone.
Power on/off, call handling, microphone mute, volume control.
Instructions for charging the device and checking battery capacity.
Bluetooth functions, connections, and software maintenance.
This document is a user manual for the MAXHUB Speakerphone, providing essential information for its safe and effective operation. It covers important safety warnings, product appearance, various connection modes, instructions for use, troubleshooting tips, FCC compliance, and key specifications.
The MAXHUB Speakerphone is a versatile audio device designed for conferences and communication, supporting multi-device connections and offering a range of features for enhanced user experience.
The manual emphasizes several critical safety precautions to ensure user safety and prevent damage to the device. Users are warned about potential electric shock or fire hazards, as the device is not waterproof and should be kept dry. In case of water immersion, immediate shutdown and contact with customer service are advised. The device and its accessories should never be placed near open flames or other heat sources, including direct sunlight. It is also recommended to turn off and unplug the device during lightning storms.
To prevent short circuits or fire, users must ensure that the power supply voltage matches the voltage printed on the product before connecting it to an electrical outlet. Connecting to an outlet with a different voltage is strictly prohibited.
Regarding injury or damage to the speaker, users are advised not to place the device or any objects on power cords or other electronic devices. If the product is transported at temperatures below 5°C, it should be unpacked and allowed to reach room temperature before connecting to a power outlet. The product may contain sharp objects, so careful handling is necessary to avoid injury or damage to the device's appearance or internal parts.
To prevent overheating, the device should never be installed in an enclosed space. A minimum of 4 inches of space around the product is required for adequate ventilation.
The manual also addresses children's health, noting that the device and accessories may contain small parts and should be kept out of reach of children.
For product care, users are instructed to clean the device only with a microfiber cleaning cloth.
Environmentally, the MAXHUB Speakerphone is made with recyclable high-performance materials and components. Users are urged not to dispose of the product with other household wastes and to follow local regulations for sorting electronic, electrical products, and batteries. Proper disposal helps prevent negative environmental and health impacts.
For all repair services, users should contact professional service personnel. It is crucial not to insert any sharp objects into the device or drop/hit it to avoid damage. The device has a built-in lithium battery, which requires regular charging to maintain its functionality over time.
The manual includes an intellectual property rights statement, indicating that the hardware design and software are patent-protected. Unauthorized reproduction of the product or its instructions will incur legal liabilities. The manual serves as a reference, and the actual product's functions may vary. The company reserves the right to improve and change the product's appearance and design without prior notice.
The MAXHUB Speakerphone features an 8-array microphone and a USB Type-C port. Its control panel includes a Bluetooth button, power button, NFC tag, answer/hang up button, turn on/off microphone button, volume up button, and volume down button.
The speakerphone supports multi-device connections, including USB, dual Bluetooth, and multi-channel data fusion, allowing simultaneous access for multiple parties in conferences.
Method 1: USB Cable Connection Users can connect the speakerphone to a computer or Interactive Intelligent Panel (Windows or Mac) via a USB cable.
Method 2: Bluetooth Connection To connect via Bluetooth, press and hold the Bluetooth button for 2 seconds until the Bluetooth indicator flashes, signaling the device is in pairing mode. Then, enable Bluetooth on a mobile phone or other device and select the speakerphone from the Bluetooth device list. For Interactive Intelligent Panels, connecting via a USB Dongle is recommended for stable Bluetooth connection.
Method 3: USB Dongle Connection (Supports Win7/8/10, MacOS)
The speakerphone supports a dual-device wireless cascade. For detailed instructions on cascading, users should refer to the Bluetooth status/settings section.
The device supports NFC for quick connection with compatible Android phones:
Turn On/Off the Device: Press and hold the power button for 2 seconds.
Answer/Hang Up Calls: (Only available via Bluetooth connection to mobile phone or PC running Microsoft Teams)
Turn On/Off Microphone: Short press the microphone mute button. Red indicates the microphone is off, while white indicates it is on.
Volume Adjustment: Press the "+" and "-" buttons to increase or decrease the volume.
Equipment Charging:
Checking Battery Capacity: In the power-on state, short press the power button to view the current battery level. A fully lit light ring indicates a full battery. If the battery is low, the power indicator flashes red, and a low-battery tone plays.
The device supports dual Bluetooth:
Bluetooth 1 Control:
Users can visit https://www.maxhub.com/downloadcenter to download audio and video product management software for upgrade maintenance and configuration management.
The manual provides a table detailing various Bluetooth statuses, corresponding operations, and their descriptions:
A troubleshooting table lists common faults, possible causes, and solutions:
The device complies with Part 15 of the FCC Rules, having been tested and found to meet Class B digital device limits. It is designed to provide reasonable protection against harmful interference in residential installations. Users are advised that the device generates and radiates radio frequency energy, which may cause harmful interference if not installed and used according to instructions. If interference occurs, users are encouraged to reorient or relocate the receiving antenna, or increase the separation between the equipment and receiver. Any unauthorized changes or modifications could void the user's authority to operate the equipment.
The device also complies with FCC rules regarding interference: (1) it may not cause harmful interference, and (2) it must accept any received interference, including that which may cause undesired operation.
The device has been evaluated for general RF exposure requirements and can be used in portable exposure conditions without restriction.
General| Type | Conference phone |
|---|---|
| Speaker | Yes |
| Connectivity Technology | Bluetooth, USB |
| Wireless Technology | Bluetooth 5.0 |
| Bluetooth | Yes |
| Speakerphone | Yes |
| Noise Reduction | Yes |
| Pickup Range | 360 degrees |
| Weight | 1.2 kg |
| Microphone Range | 5 meters |
| Connectivity | USB, Bluetooth |
| USB | USB-C |
| Compatibility | Windows, macOS, Android, iOS |
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