9
Trouble Shooting
This product has been fully tested prior to shipping. If you meet any difculty
during operation of the generator, read this manual carefully.
If any failure occurs, please refer to this trouble shooting form. If still can’t
solve, please contact our customer service. During a call, please provide
us with the following information: Serial NO.,describe details what error is
happening, input and output information.
Error
code
Cause Solution
E01 Over Temperature Protection
1, Check the ambient temperature if higher
than 40
°C
. Output will start again if the
generator cools down.
E02 Battery Over Voltage Protection Disconnect the charger and restart it;
E03 Battery Damage Protection Please contact customer service.
E04 1st Battery String Over-Voltage Disconnect the charger and restart it
E05 2nd Battery String Over-Voltage Disconnect the charger and restart it
E06 3rd Battery String Over-Voltage Disconnect the charger and restart it;
E07 1st Battery String Low Voltage
Charge the unit in time, restart it after fully
charged
E08 2nd Battery String Low Voltage
Charge the unit in time, restart it after fully
charged
E09 3rd Battery String Low Voltage
Charge the unit in time, restart it after fully
charged
E10
Discharge low temperature
protection
Check the ambient temperature whether it’s
lower than -20
°C
E11 Battery Low Voltage Protection
Charge the unit in time, restart it after fully
charged;
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