MAXTEK 80041 - Frequently Asked Questions (FAQ); Troubleshooting Common Issues

FAQ
Problem Cause Solution
Bluetooth dropping out after
a few minutes.
Full device cache.
Low Power.
Manually clear the device’s cache &
restart the device.
Turn the speaker off and
recharge them.
Stuttering/delay music. Too many processes running
on device.
Corrupt bluetooth prole.
Interference.
Close unused apps.
Unpair & delete bluetooth prole,
then re-pair device.
Use away from high powered
devices or strong RF signals.
No music No compatible music app.
A2DP is not available on your
device.
Speaker not paired.
No power.
Volume low.
Not Bluetooth 4 compatible.
Use a compatible music app.
None.
Check Bluetooth is on & the device
is connected.
Turn on the speaker.
Turn the volume up on device.
None.
Please note:
This item is not Windows Mobile OS compatible.
Budget smartphones may also experience connectivity issues.
13
After Sales Support
UK/N.IRELAND HELPLINE N
O
:
REP.IRELAND HELPLINE N
O
:
WEBSITE:
EMAIL:
01270 508538
1800 995 036
www.quesh.co.uk
enquiries@quesh.co.uk
No music, Lights Work The App has paired to
‘Maxtex Bulb (controller)’.
Manually pair the bulb through your
available devices list on your device
(not through the app) to
‘Maxtek Bulb (Headset)’.