Before You Call ...................................................
Check the following to be sure a service call is necessary.
ff nothing on the oven operates: ff the interior of oven collects moisture:
• check for a blown circuit fuse or a tripped main cir- • this is normal. Food gives off moisture when cook-
cult breaker, ing and the steam collects on the door and the oven
• check if oven is properly connected to electric circuit surface. Wipe off excess moisture from oven after
in house, each use.
• check that controls are set properly.
If food cooks unevenly:
• check that the cooking time is set.
• refer to your recipe for proper cooking procedures.
If the oven interior light does not work: - be sure food is evenly shaped.
• the light bulb may be loose or defective. Check the • be sure food is completely defrosted before cooking.
light by following directions on page 20 or call a • check placement of aluminum strips used to prevent
qualified servicer, overcooking.
ff oven will not cook: ff food is undercooked:
• check that control panel was programmed correctly. • check recipe to be sure all directions (amount, time,
• check that door is firmly closed, and power levels) were correctly followed.
• check that START Pad was touched. • check household voltage.
• Auto Start may have been set. • try plugging the oven into an outlet on a separate
electrical circuit.
• the Control Lockout may have been set.
• be sure food was completely defrosted before cook-
- check the area between the door and seal for obstruc- ing.
tions.
If food is overcooked:
If oven takes longer than normal to cook
• check recipe to be sure all directions (amount, time,
or cooks too rapidly: and power levels) were correctly followed.
• be sure the Power Level is programmed properly. • the initial temperature of food may have been higher
• check instructions on food density, etc. than normal.
• verify that voltage to the microwave oven is not low.
If arcing (sparks) occur:
If the time-of-day clock does not always • be sure microwave-safe dishes were used.
keep correct time: • be sure wire twist ties weren't used.
• check that the power cord is fully inserted into the
• be sure oven wasn't operated when empty.
outlet receptacle.
• check that the oven is properly grounded. If the display shows a time counting down
• try plugging the oven into an outlet on a separate but the oven is not cooking:
electrical circuit. • check that door is firmly closed.
If oven floor or glass tray are hot:
• thisis normal.The floor is absorbing heat fromthe food.
For further assistance contact your Maytag Dealer or call Maytag Customer Service:
U.S. 1-800-688.9900 or Canada 1-800-688-2002
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