14
M600 / ZENIT 60 / ACTIVE X6 / ACTIVE ULTIMATE Robotic Pool Cleaner | User Instructions
Symptom Possible reason Corrective action
Can not connect
to your Wi-Fi®, and
the communication
Led is blinking
Green.
• The power supply is too far from the router
(weak signal) or your router is not working
properly.
• Please reset the power supply (disconnect the power cord),
and wait 1 min.
• Please check that your smartphone has a strong Wi-Fi®
connectivity near the power supply (try to play any online
video streaming application).
• Please check the home router if it’s working properly.
• Please locate the power supply to be as closer as possible to
the home router.
• Please install a Wi-Fi® extender (2.4Ghz) to ensure that you
have a with sufficient signal strength.
• Note: In case the communication LED is still blinking Green,
you have the option to connect via Bluetooth®.
Can not connect
to your robot
via Bluetooth®,
and the
communication
Led is blinking
Blue.
• The power supply is too far from the smart
device, or your Bluetooth® is disabled, or
not working properly.
• Try to turn Off and then On the Bluetooth® in your smartphone
For IOS – Go to settings Bluetooth®.
For Android – Go to slider and turn Off/On the Bluetooth® icon.
• Get closer to the IoT power supply.
• Ensure that you don’t have any interference/obstacles.
• Please turn the power supply Off and then ON .
• If none of the above troubleshooting help, then please contact
the dealer for further help.
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