Problem Solution
No sound or distorted sound • Make sure your unit is connected
properly. Make sure all cables are
securely inserted into the appropriate
jacks.
• If you are using the IR headphones,
make sure you turn on the power to
the headphones.
• Make sure the Modulator is ON and
the proper frequency has been
selected.
Cannot advance through a
movie
• You cannot advance through the
opening credits and warning
information that appears at the
beginning of movies because the disc
is programmed to prohibit that action.
The (
) icon appears on the
screen
The feature or action cannot be
completed at this time because:
• The disc’s software restricts it.
• The disc’s software does not
support the feature (e.g., angles).
• The feature is not available at the
moment.
• You’ve requested a title or chapter
number that is out of range.
Picture is distorted • The disc might be damaged. Try
another disc.
• It is normal for some distortion to
appear during forward or reverse
scan.
Troubleshooting
29
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