What to do if indicator lights are on but the treatment head is not illuminated on my Me Personal Care Products device?
If the indicator lights are on, but the treatment head isn't illuminated, make sure the entire treatment surface is touching your skin. The device has a smart shut-off feature that activates if it doesn't detect full skin contact, turning off the device after 20 seconds.
Why are all 4 indicator lights flashing on my Me Personal Care Products device?
If you see all 4 indicator lights flashing, it could be due to the environment not being ideal for treatment (temperature, humidity). Try moving to a more suitable environment, such as indoors. You can also wait 5-10 minutes after moving to a better environment before trying to reactivate the device. Alternatively, the battery might be low, so try charging your device.
What to do if I hear 3 short beeps and see all 4 indicator lights flashing on my Me clear during treatment?
If you hear 3 short beeps and see all 4 indicator lights flashing during treatment, it indicates that the environment may not be ideal (temperature, humidity). Move to a more suitable environment, like indoors. You can also wait 5-10 minutes after moving before reactivating the device.
What to do if the light continues to illuminate even without skin contact during treatment with my Me clear?
If the light stays on even when it's not touching your skin during treatment, turn off the device and then turn it back on by pressing the on/off button once.
What to do if I hear 2 short audible beeps during treatment with my Me Personal Care Products?
If you hear two short beeps during treatment, the device has completed five 2-minute treatment cycles and needs to be reactivated. Press the on/off button to continue using it.
Explains the device's purpose for treating acne blemishes.
Lists and illustrates the parts of the clear device.
Details on power button, sensors, modes, and automatic shut-off functions.
Explains the benefits of blue light, sonic vibration, and warming for acne treatment.
Lists situations and conditions where the device should not be used.
Warns against use with light-sensitizing substances.
Advises on stopping use for adverse effects and electrical shock prevention.
Covers water safety, cord care, disassembly, and fire hazard avoidance.
Advises discontinuing use if discomfort occurs and consulting a doctor.
Warns against using the device near other radiating devices.
Notes on not scratching the surface or shining light into eyes.
Lists potential hazards like overheating, power issues, and improper operation.
Covers risks from user actions like improper maintenance or damage.
Details risks associated with battery issues and user attempts to misuse the device.
Discusses risks related to photosensitizing medication and user-specific conditions.
Explains the primary benefit of improving skin condition by reducing acne.
Emphasizes user responsibility in understanding and following manual instructions.
Describes different acne types and whether the clear device is suitable for them.
Step-by-step guide on how to charge the device and indicator light behavior.
Explains how indicator lights show battery capacity and charging status.
Instructions to check for skin sensitivity to the device's light.
Steps for unpacking and preparing the device for first use.
Details on preparing skin, activating, treating, and post-treatment care.
Recommended conditions for storing and operating the device.
Advice on keeping battery at optimal levels and understanding indicators.
Guide on how to clean the treatment head and outer surfaces safely.
Solutions for flashing indicator lights and no illumination.
Addresses issues with treatment cycles, beeps, and device activation.
Identifies the device model and relevant certification marks.
Solution for the light illuminating without skin contact.
Declarations of conformity with FCC and Industry Canada regulations.
Guidance on proper disposal of the electronic waste.
Details on how to get the device serviced or contact customer care.
Explains the warranty period, coverage, and registration process.
Lists conditions that void the warranty and limitations on liability.
Details specific legal rights granted by the warranty, varying by jurisdiction.
Information on the 30-day satisfaction guarantee and return process.
General| Product Type | Acne Treatment Device |
|---|---|
| Treatment Area | Face |
| Technology | Blue and Red LED Light Therapy |
| Power Source | Rechargeable Battery |
| Usage | Daily Use |
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