Troubleshooting
In case you encounter any minor technical problems, such as an
interruption in sound, carefully follow these steps to identify possible
causes and solutions:
1. Remove your SONNET and change the batteries. If that doesn’t solve the
problem, go to 2.
2. Disassemble your SONNET into ve parts: control unit, battery pack frame,
battery pack cover, coil cable, and DL-Coil. (For guidance, see pages 2–3.)
Do not disassemble the DL-Coil.
3. Check each part for dirt or signs of damage. Gently clean any processor
parts that are dirty and wipe dry any parts that are wet. (See instructions
on pages 30–31.) If any parts appear damaged, contact your CI centre
for assistance.
4. Reassemble SONNET. (See instructions on pages 2–3.) If your audio processor
still isn’t working, go to 5.
5. Use the Speech Processor Test Device to troubleshoot your audio processor.
SONNET32
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