Medion External hard disk - Troubleshooting

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1. Go to Start->Run and type msconfig in the Open:
box.
2. On the General tab, uncheck all items listed under Se-
lective startup (make sure that Selective startup
is selected).
3. Hit apply and OK and restart Windows. This starts
Windows with only the basics running; Insures noth-
ing will interfere with ScanDisk and Defragmenter.
4. Run ScanDisk and Defrag.
5. Go to Start->Run and type msconfig in the Open:
box. Select Normal Startup.
6. Restart Windows.
TROUBLESHOOTING
PROBLEM: Windows stops responding when I disconnect the
external hard drive.
ANSWER: This may occur because Windows is trying to ac-
cess a file that is on external hard drvie. Make sure that none
of the files on the disk are open when you unplug the drive.
Be sure to stop the drive before disconnecting the power or
adapter cable to prevent any data loss.
PROBLEM: The drive is not recognized by my computer.
ANSWER: Restart your computer.
PROBLEM: The hard drive does not seem to have as much
storage capacity as I allocated.
ANSWER: Check that your operating system and file system
support the desired amount.
PROBLEM: ScanDisk reports an unrecoverable error.
ANSWER: The Scandisk program tests drives for errors. If
ScanDisk finds a problem and is unable to fix it, there may
be a problem with the hard disk