Mercusys MP500 - FAQ (Frequently Asked Questions); Q1. How do I reset my powerline adapter?; Q2. How to troubleshoot if there is no internet connection in my powerline network?; Q3. What can I do if a successfully-paired powerline device does not reconnect after it has been moved to a new location?

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FAQ (Frequently Asked Questions)
FAQ (Frequently Asked Questions)
Q1. How do I reset my powerline adapter?
With the powerline adapter plugged into to the electrical outlet, press and
hold the Pair button until the Power LED goes o momentarily and comes
back on.
Q2. How to troubleshoot if there is no internet connection in my powerline
network?
Ǵ Make sure all powerline devices are on the same electrical circuit.
Ǵ Make sure all Power LEDs are solid on. If not, pair your adapters and
extenders again.
Ǵ Make sure all hardware connections are correctly and securely connected.
Ǵ Check if you have an internet connection by connecting the computer
directly to the modem or router.
Ǵ Make sure your computer’s IP address is in the same segment as your
router’s.
Q3. What can I do if a successfully-paired powerline device does not
reconnect after it has been moved to a new location?
Ǵ Try another socket and make sure it is on the same electrical circuit.
Ǵ Try to pair it again, and make sure the Power LED is solid on.
Ǵ Check for possible interference, such as a washer, air conditioner or
other household appliances that may be too close to one of the powerline
devices. Plug the appliance into the integrated electrical socket (if the
powerline device has one) to remove some electrical noise.