Microsoft Band 2 - User Manual

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Microsoft Band 2 won’t charge

If you’re having problems charging your Microsoft Band 2,

try these solutions.

 Before you begin

 Solution 1: Restart your Band (two-button method)

 Solution 2: Check the battery status on your Band

Before you begin

Before trying these solutions, check the USB port where you plugged in your Band’s USB

charging cable.

 Make sure you connected the charging cable to a USB port (USB 2.0 or greater) that can

supply power. Powered USB ports include those on your computer and those on USB

hubs or adapters connected to a power source.

 Most USB hubs don’t supply power and won’t charge your Band.

 On desktop PCs, powered USB ports are often on the back of the PC.

Need help?

Do you have a question about the Microsoft Band 2 and is the answer not in the manual?

Summary

Verify the USB port supplies power and the charging cable is connected correctly before troubleshooting.

Follow steps to restart your Band using a combination of buttons to resolve charging issues.

Learn how to view the current battery percentage and charging indicator on your Band.

Learn how to turn your Band on/off and manage its display to conserve battery power.

Connect the magnetic charging connector to the Band and plug the USB into a powered port or adapter.

Access the Me Tile and swipe right to see the remaining battery power percentage.

General

Tcase	- °C
Bus type	-
Tjunction	100 °C
Processor cache	4 MB
Processor cores	2
Processor model	m3-6Y30
Processor family	Intel® Core™ M
Processor threads	4
Processor codename	Skylake
Processor frequency	0.9 GHz
Processor cache type	Smart Cache
Processor lithography	14 nm
Processor boost frequency	2.2 GHz
Processor operating modes	64-bit
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Thermal Design Power (TDP)	4.5 W
Thermal Monitoring Technologies	Yes
Embedded options available	No
Storage media	SSD
Compatible memory cards	MicroSD (TransFlash), MicroSDHC, MicroSDXC
Internal storage capacity	128 GB
Display diagonal	12.3 \
Touch technology	Multi-touch
Display resolution	2736 x 1824 pixels
Native aspect ratio	3:2
Graphics card	HD graphics 515
Graphics card family	Intel
Video recording modes	1080p
Rear camera resolution (numeric)	8 MP
Front camera resolution (numeric)	5 MP
Wi-Fi standards	802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version	4.0
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
Docking connector type	Microsoft Surface Cover
USB 2.0 ports quantity	0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	1
Battery capacity	- mAh
Battery life (max)	9 h
Device type	Mobile tablet
Form factor	Slate
Product color	Black, Silver
Housing material	Glass, Thermoplastic urethane (TPU)
Maximum strap length	206 mm
Minimum strap length	180 mm
Platform	Windows
Internal memory	4 GB
Connectivity technology	Wireless
Mobile operating systems supported	Android, Windows Phone, iOS
Battery life	2 day(s)

Weight and Dimensions