Microsoft Surface Go 2 User Manual

M1154224-001
3
Table of Contents
TABLE OF CONTENTS ................................................................................................................................................... 3
DEVICE IDENTITY INFORMATION ............................................................................................................................... 4
• SURFACE GO 2 MODELS .................................................................................................................................. 4
• GLOSSARY OF TERMS ...................................................................................................................................... 4
GENERAL INFORMATION, PRECAUTIONS, WARNINGS ........................................................................................... 5
• SERVICE TOOLS AND JIGS ............................................................................................................................... 5
• GENERAL SAFETY PRECAUTIONS ................................................................................................................... 6
• REPAIR-SPECIFIC PRECAUTIONS AND WARNINGS ..................................................................................... 6
• SAFETY POLICIES/PROCEDURES .................................................................................................................... 7
ILLUSTRATED DEVICE DIAGRAM ................................................................................................................................ 8
• ILLUSTRATED DEVICE DIAGRAM - REFERENCE DESCRIPTIONS .................................................................. 8
SERVICE DIAGNOSTICS/TROUBLESHOOTING OVERVIEW ........................................................................................ 9
• SOFTWARE TOOLS ........................................................................................................................................... 9
• TROUBLESHOOTING APPROACH .................................................................................................................. 9
COMPONENT REMOVAL AND REPLACEMENT PROCEDURES ................................................................................ 10
• PRIOR TO DEVICE DISASSEMBLY: ................................................................................................................ 10
KICKSTAND REPLACEMENT PROCESS ...................................................................................................................... 11
• PROCEDURE – REMOVAL (KICKSTAND) ...................................................................................................... 11
• PROCEDURE – INSTALLATION (KICKSTAND) ............................................................................................. 14
ENVIRONMENTAL COMPLIANCE REQUIREMENTS ................................................................................................. 17

Microsoft Surface Go 2 Specifications

General

HD type	-
Pixel density	220 ppi
Display diagonal	10.5 \
Touchscreen type	Capacitive
Display resolution	1920 x 1280 pixels
Native aspect ratio	3:2
Tjunction	100 °C
Processor cache	2 MB
Processor cores	2
Processor model	4425Y
System bus rate	4 GT/s
Processor family	Intel® Pentium®
Processor threads	4
Processor codename	Kaby Lake
Processor frequency	1.7 GHz
Processor lithography	14 nm
Processor manufacturer	Intel
Processor package size	20 X 16.5 mm
Processor operating modes	64-bit
PCI Express configurations	1x4, 2x2
Supported instruction sets	SSE4.1
Thermal Design Power (TDP)	6 W
Thermal Monitoring Technologies	Yes
Internal memory	4 GB
Internal memory type	LPDDR3-SDRAM
Storage media	eMMC
Compatible memory cards	MicroSDXC
Internal storage capacity	64 GB
Graphics card	UHD Graphics 615
Audio system	Dolby Audio Premium
Speaker power	2 W
Rear camera type	Single camera
Rear camera flash	No
Video recording modes	1080p
Maximum video resolution	1920 x 1080 pixels
Rear camera resolution (numeric)	8 MP
Front camera resolution (numeric)	5 MP
SIM card type	NanoSIM
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax)
Bluetooth version	5.0
Top Wi-Fi standard	Wi-Fi 6 (802.11ax)
HDMI ports quantity	0
Docking connector type	Microsoft Surface Connector, Microsoft Surface Cover
Headphone connectivity	3.5 mm
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity	1
Color name	Platinum
Device type	Tablet PC
Form factor	Slate
Product color	Silver
Housing material	Magnesium
Platform	Windows
Trial software	Microsoft 365 Family
Operating system installed	Windows 10 Home in S mode
Battery capacity	- mAh
Battery life (max)	10 h
Processor ARK ID	192786
Processor socket	BGA 1515
AC adapter power	24 W
Repairability index	3.5

Weight and Dimensions

Depth	8.3 mm
Width	245 mm
Height	175 mm
Weight	544 g