Trouble shooting
The start of the appliance does not work or it stops during operation.
First try to find a solution to the problem, If not, contact the service centre.
Description
1019
No washing
Inspection Items
If the power is off or the fuse is burned out.
If the power supply voltage is too low.
If the water amount reaches to the required water level.(The washer will
not work if the water amount does not reach the required water level)
No water flows in
If the power is off or the fuse is burned out.
If the water supply is cut off or the water pressure is too low.
If the inlet hose is properly connected and the water tap is opened.
If the filtering screen of inlet valve is blocked by dirt.
If the coil of inlet valve is damaged. (The slight electromagnetic sound is
normal phenomenon when the inlet valve is switched on)
If the "Start / Pause" button is pressed after the power switch is pressed.
Abnormal draining
If the water drain hose is placed very high.
If the end of water drain hose is sealed in pond.
If the internal rubber ring of drain valve is blocked by dirt.
Abnormal spin
If the door lid is closed.
If all clothing piled largely at one side of barrel or the clothing is excessively
placed.
If the washer is not placed in stable condition or it is placed in inclination
state. (The ground is not flat).
If the motor belt is loosened.
MAINTENANCE
• or the
display shows other alarm codes
After the check, activate the appliance, press “start” button. If the problem occurs
again, contact the service.
Note!
Description
Reason
Solution
Please try again first, call up
serviceline if there are still troubles
Others
E1
XX
E2
Check the water tap is
opened or not.
Check the water level
sensor and drain pump.
Alarm for abnormal
water intaking.
Alarm for water drain
has not finished.
Alarm for lid not closed
before wash and spin.
E3
E4
Manually balance clothes
in the barrel by hands.
Alarm for washing stay
at one side.
Close the lid, Press "Start" button
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Note：◎ flash ○ off ● light
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