Please check the machine according to the following form before asking for maintenance:
Faults Diagnosis
Problem Possible Cause
P1 Error Code
In COOL mode: room temperature is lower than
the set temperature
The air filter is blocked with dust or animal hair
The unit is low on refrigerant
Temperature setting is too high
The windows and doors in the room are open
The room area is too large
Troubleshooting
Reset the temperature
Unit does not
turn on when
pressing ON/OFF
button
Unit does not
cool well
The unit is noisy
and vibrates too
much
The unit makes a
gurgling sound
Exhaust hose is not connected or is blocked
The Water Collection Tray is full. Turn off the unit, drain
the water from the Water Collection Tray and restart the unit.
There are heat sources inside the room
Turn off the unit and clean the filter according to instructions
Call a service technician to inspect the unit and top off refrigerant
Decrease the set temperature
Make sure all windows and doors are closed
Double-check the cooling area
Turn off the unit, disconnect the hose, check for blockage and
reconnect the hose
Remove the heat sources if possible
The ground is not level Place the unit on a flat, level surface
The air filter is blocked with dust or animal hair
Turn off the unit and clean the filter according to instructions
This sound is caused by the flow of refrigerant
inside the unit
This is normal
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