25
EN
TROUBLESHOOTING
The following simple issues can be handled by the user. Please call the after-sale
service department if the issues are not solved.
Problem
Possible trouble shooting steps
Failed operation
Odor
Long-time operation
of the compressor
Light fails to
illuminate
Door can not be
properly closed
Loud noises
ȼ Check whether the appliance is connected to power or
whether the plug is in well contact
ȼ Check whether the voltage is too low
ȼ Check whether there is a power failure or partial circuits have
tripped
ȼ Odorous foods shall be tightly wrapped
ȼ Check whether there is any rotten food
ȼ Clean the inside of the refrigerator
ȼ Long operation of the refrigerator is normal during warm
ambient temperature
ȼ When the ambient temperature is high it is not suggestible
having too much food in the appliance at the same time
ȼ Food should be cool before being put into the appliance
ȼ The doors are opened too frequently
ȼ Check whether the refrigerator is connected to power supply
and whether the illuminating light is damaged
ȼ Have the light replaced by a specialist
ȼ The door is obstructed by contents
ȼ The refrigerator is tilted
ȼ Check whether the floor is level and whether the refrigerator
is placed stably
ȼ Check whether accessories are placed at proper locations
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