Troubleshooting
Please check the following table in case of any abnormal conditions when using the product.
Possible cause SolutionProblem
The floor cleaner
does not work
Suction power is
weakened
Noise when the fan
is running
The roller brush is entangled
by hair or stuck by foreign
objects
Remove the roller brush to
clean and reinstall
●
Roller brush, roller brush
cover, or wastewater tank is
not installed in place
Remove all components
and reinstall them
●
Foreign matter in the suction
port of the floor brush or in
the pipe
Wipe the suction port and
clean the pipe under the air
duct
●
Wastewater tank is full Clean the wastewater tank
●
Low battery voltage Charge
●
Wastewater tank is full Clean the Wastewater tank
●
Air duct isn’t installed Install air duct
●
Water shortage in clean water
tank
Add water to clean water
tank
●
Roller brush is entangled by
hair
Clean the roller brush
●
Wastewater tank filter isn’t
installed
Install filter
●
Floor brush suction or pipe
blockage
Wipe the floor brush suction
and clean the pipe under the
air duct
●
There is garbage blockage in
the pipe
Clean the pipes under the
wastewater tank
●
There is hair accumulation on
the roller shaft
Remove the roller brush to
clean the shaft
●
Wastewater tank filter is
dirty
Clean the filter and dry
thoroughly before installation
●
19
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