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SERVICE
If you have a problem which you believe requires service, please rst check the FAQ section on our website, check your
Owner’s Manual, or call and speak with a service technician. Many problems can be remedied without returning the unit
for service. If necessary, return as follows:
Pack the unit in its original box and packing. Then pack the original box in a suitable shipping carton. Caution: Improper
packing may result in damage during shipment.
Include the following:
a. Full description of any problems
b. Daytime telephone number, name & address
For warranty service include a photocopy of the bill of sale from an authorized dealer or other proof of purchase showing
the date of sale.
You do not need to return accessory items (AC/DC Adapter, Batteries, and Owner’s Guide) unless they might be directly
related to the problem.
Repairs not covered by warranty or units that are over ONE year old are subject to a repair fee. Please call for a quote
on repair service cost at 816-241-8500. Send only cashier’s check, money order, Master Card or Visa card number.
Midland Radio Corporation
5900 Parretta Drive
Kansas City, Missouri 64120
Phone: (816) 241-8500
Fax: (816) 241-5713
E-mail: mail@midlandradio.com
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