Problem solving guide
66
Message Possible cause and remedy
F73 or
Check the brew unit
The brew unit cannot be positioned correctly.
Switch the machine off with the On/Off sensor.
Remove and clean the brew unit (see "Cleaning
and care – Brew unit").
Push the coffee ejector of the brew unit into the
correct position (see diagram).
Do not fit the brew unit. Close the service door
and switch the machine on with the On/Off
sensor.
This will initialise the brew unit motor and put it back
into the start position.
When Insert the brew unit appears in the display,
open the service door and put the brew unit back
in the machine. Then close the door.
Too much ground coffee There is too much ground coffee in the coffee chute.
If more than one level scoop of ground coffee is
added to the coffee chute, the brew unit cannot
process the coffee. The ground coffee will be directed
into the waste container and the fault message will
appear in the display.
Switch the machine off with the On/Off sensor.
Remove and clean the brew unit (see "Cleaning
and care – Brew unit").
Remove the ground coffee inside the coffee
machine, e.g. with a vacuum cleaner.
Use the coffee spoon supplied to add ground
coffee to the ground coffee chute. Add only one
portion of ground coffee to the chute.
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