Problem solving guide
80
Problem Cause and remedy
The waste container is
full, although the drip
tray and waste
container have been
emptied following each
reminder.
This is not a fault.
The drip tray has probably been removed without the
waste container being emptied.
Removing the drip tray resets the internal counter for
emptying the waste container.
Always empty the waste container if you remove
the drip tray.
The central spout
moves up a little and
then stops.
The stainless steel cover of the central spout was not
fitted properly, e.g. is tilting forwards slightly.
Refit the cover, making sure it is seated correctly.
Coffee is not flowing
out of the central spout,
or is only being
dispensed via one
spout.
The central spout has a blockage.
Clean the coffee pipework (see "Cleaning and care
- Rinsing the machine).
If there is still no coffee coming out, or coffee is only
coming out of one side
Dismantle the central spout and clean all parts
carefully (see "Cleaning and care - Central spout
with integrated cappuccinatore").
Make sure all parts are reassembled correctly.
Neither milk nor milk
froth comes out of the
central spout.
The milk pipework is blocked.
Clean the central spout, taking particular care to
clean the cappuccinatore and milk pipework
carefully with the cleaning brush.
The display lights up
but the coffee machine
does not heat up and
no drinks are made.
The coffee machine
cannot be turned off
with the On/
Off sensor.
Demo mode for demonstrating the coffee machine in
the showroom has been activated.
Deactivate demo mode (see "Settings – Demo
mode")
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