Problem Possible cause Remedy
Glassware is dull
and discoloured;
film cannot be
wiped off.
The glassware is not
dishwasher-proof. The
surfaces are affected.
There is no remedy.
Purchase glassware
which is dishwasher-proof.
Tea or lipstick stains
have not been
completely
removed.
The wash temperature of the
programme selected was too
low.
Select a programme with a
higher wash temperature.
The bleaching effect of the
detergent used is too low.
Use a different type of
detergent.
Plastic items are
discoloured.
Natural dyes e.g. from carrots,
tomatoes or ketchup may be
the cause. The amount of
detergent used or its
bleaching effect was not
sufficient to deal with natural
dyes.
Use more detergent, see
"Operation".
Discolouration is irreversi
-
ble.
There are rust stains
on cutlery.
The salt reservoir cap has not
been screwed on correctly.
Replace it making sure it
screws back on correctly.
The affected items are not
corrosion resistant.
There is no remedy.
Purchase cutlery which is
dishwasher-proof.
The I COLD programme
was not run after adding
dishwasher salt. Traces of salt
have got into the wash cycle.
Always run the I COLD
programme after adding
dishwasher salt.
Problem solving guide
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