Frequently Asked Questions
50
Problem Possible cause and solution
flashes in the timer
display and the cooktop
switches off automati-
cally.
One or more of the sensor controls are covered, e.g.,
by finger contact, food boiling over, or an object.
Clean off any dirt and/or remove the object (see
“Safety features – Safety shut-off”).
After turning on the
cooktop, appears in
the timer display for
several seconds. The
cooking zones don't
heat up.
The cooktop is in demo mode.
Deactivate demo mode (see “Programming”).
A burner turns itself off
automatically.
It might have been turned on for too long.
You can use the burner again by turning it back on
(see “Safety features–Safety shut-off”).
A burner or the whole
cooktop switches off
automatically.
Overheating protection has been triggered.
See “Safety features–Overheating protection”.
The booster has auto-
matically turned off
early.
Overheating protection has been triggered.
See “Safety features–Overheating protection”.
The burner is not work-
ing in the usual way
with the set power level.
Overheating protection has been triggered.
See “Safety features–Overheating protection”.
Power setting 9 is auto-
matically reduced if you
select power setting 9
on two linked burners
or extended zones at
the same time.
Operating both zones at power level 9 would exceed
the permitted maximum power for the cooktop.
Use another burner that is not linked.
Auto Heat-up is turned
on, but the food does
not start cooking.
Large amounts of food are being heated.
Start cooking at the highest power level, then re-
duce the power level manually.
The pan is not conducting heat properly.
Use a different pan that is able to better conduct
heat on an induction cooktop.
A noise can be heard
after the appliance is
turned off.
The fan will continue running until the cooktop has
cooled down. It will then turn itself off automatically.
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