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Mitel MiVoice 6900 Series User Manual

Mitel MiVoice 6900 Series
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Mitel MiVoice 6900/6900w Series IP
Phones
RELEASE 2.0.0 SP1 USER GUIDE
58016697 REV00
November, 2022

Table of Contents

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Mitel MiVoice 6900 Series Specifications

General IconGeneral
CategoryIP Phone
DisplayColor LCD
EthernetGigabit Ethernet
Ethernet Ports2
Power over Ethernet (PoE)Yes
Headset SupportYes
SpeakerphoneYes
BluetoothOptional
Wi-FiOptional
USB PortYes
ModelMiVoice 6900 Series
AudioWideband
Supported CodecsG.711, G.722, G.729
Headset PortRJ-9
Programmable KeysUp to 24 keys

Summary

What's New

About This Guide

Supporting Documentation Access

Information on accessing related documents and resources for the IP phones.

Getting Started

Plugging In and Starting the Phone

Procedure for connecting and powering on the IP phone for the first time.

Bootup Debug Mode

Explanation of how to access and use debug mode during phone bootup.

Phone Settings

Basic Menu Navigation

Guides users through accessing and navigating the phone's basic settings menu.

Advanced Menu Access

Instructions on how to access the advanced administrator-level settings.

Status Information

Details on accessing read-only status information and network details.

Audio Settings

Configuration options for audio-related features on the IP phone.

Network Configuration

Covers various network settings including static, Ethernet, VLAN, and 802.1X.

Personal Mode Settings

Options to enable/disable features like Hotdesk logout and codec support.

PIN Management

Procedures for erasing and modifying the phone's registration PIN.

Restore Default Settings

Instructions for restoring the IP phone to its factory default settings.

Diagnostics

Audio Diagnostics

Captures audio log files to help debug audio issues on the IP phone.

Ping Tool

Tests network connectivity by pinging hostnames or IP addresses.

TCP Packet Capture

Captures TCP network packets for debugging various network issues.

DHCP Trace

Performs a DHCP trace request and reviews returned parameters.

Traceroute

Performs a trace request to identify network path issues.

Voice Services and Firmware

Voice Services Configuration

Guides on configuring services like MiVoice Border Gateway and MiVoice Connect.

Manual Firmware Upgrade

Steps for manually upgrading the IP phone firmware via TFTP, FTP, HTTP, or HTTPS.

Wi-Fi Configuration

LDAP Directory Integration

Secure LDAP Client Configuration

Enables secure LDAP for IP sets by configuring certificates and DHCP options.

Web UI Management

Web UI Features Overview

Details on administrative tasks performable through the phone's Web UI.

Reboot Phone

Instructions for remotely rebooting the IP phone using the Web UI.

Upgrade Software

Procedure for upgrading the IP phone software via the TFTP server.

Upload File to Phone

Guidance on uploading files to the IP phone via the Web UI.

Capture Screenshot

How to capture and save a screenshot of the IP phone's LCD screen.

Remote Log Collection

Reflective Room Audio Feature

Product Warranty Information

Warranty Exclusions

Details on conditions and circumstances not covered by the product warranty.

After Warranty Service

Information on obtaining repair and support services after the warranty period.

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