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Mitel MiVOICE 6930 User Manual

Mitel MiVOICE 6930
127 pages
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Mitel MiVoice 6930 IP Phone
58015128 REV04
RELEASE 1.3 USER GUIDE FOR MIVOICE BUSINESS

Table of Contents

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Mitel MiVOICE 6930 Specifications

General IconGeneral
DECT connectableYes
Maximum indoor range10 m
Touchscreen-
Display diagonal4.3 \
Display resolution480 x 272 pixels
Wi-Fi standards802.11a, 802.11b, 802.11g
Bluetooth version4.1
Security algorithms64-bit WEP, 802.1x RADIUS, EAP-FAST, EAP-PEAP, EAP-TLS, EAP-TTLS, WPA-AES, WPA-PSK, WPA-TKIP, WPA2-AES, WPA2-PSK, WPA2-TKIP
Networking standardsIEEE 802.11a, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n, IEEE 802.3, IEEE 802.3ab, IEEE 802.3af, IEEE 802.3at, IEEE 802.3u
Ethernet LAN data rates10, 100, 1000 Mbit/s
Ethernet LAN interface typeGigabit Ethernet
Lines quantity- lines
Phonebook capacity- entries
USB 2.0 ports quantity1
Ethernet LAN (RJ-45) ports2
Standby time40 h
Number of handles included1 pc(s)
Number of programmable keys12
Front cameraNo
Handset typeWireless handset
Product typeIP Phone
Product colorBlack
Harmonized System (HS) code85171800

Summary

Software License Agreement

Welcome

About this guide

Explains the purpose and scope of the user guide.

Supporting documentation

Information on how to access additional phone and system documentation.

Phone Features

Installation and Setup

Guidance on basic phone installation and physical setup.

Tips for Your Comfort and Safety

Advice on ergonomics and protecting user hearing.

Phone Keys

Key Panel

Description of the physical layout of phone keys.

Key Description

Detailed explanation of each key's function and label.

Dialpad Keys

Information on using the numerical dialpad for dialing and text input.

Getting Started

UI Overview

Introduction to the phone's User Interface elements and screens.

Home Screen

Details about the default screen displayed when the phone is idle.

Phone and Network Status Indicators

Explanation of icons indicating phone and network status.

Programmable Keys, State-Sensitive Softkeys, and Line Keys

Explanation of interactive keys and their functionalities.

Call Screen

UI Navigation

Using the Settings Menu

Steps to access and navigate the phone's settings menu.

Status

View network and phone information via the settings menu.

Customizing Your Phone

Language

Allows selection of the desired language for on-screen text.

Call Forward

Configuration of call forwarding rules for incoming calls.

Bluetooth

Settings for enabling and managing Bluetooth device connectivity.

Audio

Personalization of ring tones and audio path settings.

Headset

Configuration for enabling DHSG mode with compatible headsets.

Display

Settings for adjusting screen brightness and screen saver.

Config Teleworker

Configuration for remote worker mode via IP address.

Diagnostics

Tools for performing diagnostic routines on the phone.

Audio Diagnostics

Captures audio log files to help debug audio issues.

Ping

Verifies network connections by pinging a host name or IP address.

TCP DUMP

Captures TCP network packets for debugging and troubleshooting.

DHCP Trace

Performs DHCP trace requests and reviews returned parameters.

Wi-Fi

Settings for connecting the phone to a wireless network.

Connecting to a Wi-Fi Network

Steps to connect the phone to a wireless network.

Restart

Allows restarting the phone when experiencing unexpected behavior.

Configuring and Using Programmable Keys

LED Indicator

Explains the status indication provided by LEDs on programmable keys.

Speed Call

How to program and use speed dial keys for quick dialing.

Other Features

Programmable features like Phone Lock, Call Forward, DND, etc.

Phone Lock

How to program and use the phone lock feature for security.

Call Forward Always

Programming and enabling the Call Forward Always feature.

Do Not Disturb

Programming and enabling the Do Not Disturb feature.

Mobile Line

Using the Mobile Line feature for mobile phone integration.

Account Codes

How to use account codes for call accounting and reporting.

Float Keys

Using float keys to display and manage incoming lines.

Making Calls

Dialing a Number

Procedures for dialing numbers using handset, speaker, or headset.

Redialing a Number

Redialing the most recently dialed number.

Initiating a Callback

How to request notification when a busy line becomes free.

Receiving Calls

Answering an Incoming Call

Steps to answer an incoming call using various audio paths.

Manually Forwarding an Incoming Call

Forwarding an incoming call to a defined number manually.

Handling Calls

Placing a Call on Hold

Procedure for placing an active call on hold.

Muting the Microphone

How to mute and unmute the microphone during a call.

Transferring a Call

Performing unattended and attended call transfers.

Creating a Multi-Party Conference Call

Steps to set up conference calls with multiple participants.

Ending Calls

Procedures for ending active calls or conference calls.

Managing Calls

Contacts

Personal phone book and directory management.

General Functions

Accessing and navigating the Contacts application.

Performing a Search

How to search for contacts in personal, mobile, or corporate folders.

Dialing from the Contacts Application

Making calls directly from the Contacts application.

Personal Folder Features

Adding, editing, and deleting contacts in the personal folder.

Corporate and Mobile Folder Features

Managing contacts from corporate and mobile directories.

Call History

Stored log of all outgoing, received, and missed calls.

Copying Entries to the Personal Folder in the Contacts Application

Copying call history entries to the phone's personal contacts.

Missed Calls Indicator

How the missed calls icon indicates unanswered calls.

Voicemail

Accessing and managing voicemail messages.

Visual Voicemail

Interacting visually with voicemail messages and counts.

Logging into Your Voicemail

Steps to log in to the voicemail service.

Playing a Voicemail

Procedures for playing voicemail messages.

Deleting a Voicemail

How to delete voicemail messages.

Sending Voicemail to a Number

Sending a voicemail message to a specified phone number.

Adding Voicemail Number to Contacts

Adding voicemail numbers to the phone's contacts.

MobileLink

Syncing Mobile Contacts

Manually synchronizing mobile phone contacts with the phone.

Syncing Mobile Call History

How mobile call history is synced and displayed.

Viewing Mobile Call History

How to view the call history of a paired mobile phone.

Viewing Mobile Missed Calls

How to view missed calls from the mobile phone.

Updating Mobile Call History and Missed Calls

Manually updating the mobile call history and missed calls.

Dialing a Mobile Phone Call History Entry

Making calls from the mobile phone's call history.

Adding an Entry to Contacts

Adding mobile call history entries to the phone's contacts.

Deleting Mobile Call History and Missed Calls

Deleting mobile call history and missed calls from the phone.

Additional Features

Account Codes & Call Forwarding

Account Codes, ACD, Auto Answer, Call Forwarding options.

Call Handling & Access

Call Park, Call Pickup, CDE Speedcall, Direct Page.

Do Not Disturb & Notifications

Do Not Disturb, DSS/Busy Lamp, Emergency Call Notification, Float Keys.

Group Features

Group Listen, Group Park, Group Presence, Handoff.

Key System Features

Key System, Make Busy, Meet Me Answer, Message Waiting Indication.

Night Service & Paging

Night Answer, Night Service Indication, Paging.

Personal Presence & Phone Management

Personal Presence, Phone Lock, Privacy Release.

Special Keys & Call Recording

Record a Call, Secretarial, Specific Group Alert, Superkey, Tag Call.

Speed Dialing Features

User Speedcall and User Speedcall - Private.

Accessory Support

Mitel Wireless LAN Adapter

Adding wireless connectivity to the IP phone.

Mitel M695 Programmable Key Module (PKM)

Details about the programmable key module and its features.

Mitel Integrated DECT Headset

Features and specifications of the integrated DECT headset.

Using the Headset

Instructions on charging and upgrading the headset firmware.

Checking Battery Level and Firmware Version

How to check the headset's battery and firmware status.

LED Status

Description of LED indicators for headset status and battery.

Replacing the Integrated DECT Headset

Procedure for replacing a malfunctioning or incorrectly paired headset.

Mitel S720 Bluetooth Speakerphone

Overview and features of the Bluetooth speakerphone accessory.

Hardware Features

Description of the speakerphone's physical buttons and indicators.

Mitel Cordless Bluetooth Handset

Features of the cordless Bluetooth handset.

Hardware Features

Description of the cordless handset's hardware buttons and LEDs.

LED Indicator

Explanation of LED colors and states for handset status and battery.

Alerting Tones

Description of alerting tones for handset events.

Analog, DHSG/EHS, and USB Headsets

Information on connecting and using various types of headsets.

Limited Warranty

Exclusions

Limitations and conditions not covered by the warranty.

Warranty Repair Services

Information on obtaining warranty repair services.

After Warranty Service

Information on repair and support options after the warranty period.

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