5.3 Solving Problem
[ Solving Problem ]
< When ActiveSync not installed >
1. When installing ActiveSync with connection to PDA, a error message could come out.
If so, Please disconnect PDA and computer. Then, install it again.
2. In case that ActiveSync file is damaged, installation could not be completed.
You can download ActiveSync program from www.microsoft.com or www.mobilebase.co.kr
3. If you use MS Vista OS in computer, ActiveSync is not available.
Please download WMDC(Windows Mobile Device Center) from Microsoft homepage.
< When ActiveSync installed >
1. Please check if USB connector of cradle or computer is correctly connected.
2. Please check if PDA power is turned on.
3. Please check if USB driver file is correctly installed.(You can download the latest drive file from www.mobilebase.co.kr
4. Please check if “allow USB connections” is selected in [file]-[connection setting] in ActiveSync screen.
5. Please connect again after software reset
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