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The phone
cannot make a
call
Is the phone registered to the network? Check whether there is the
name of your network service provider on the screen.
Is any call barring function configured?
Is the phone barred to make a call because the service is not paid?
Is there FDN configured?
The phone
cannot receive
an incoming
call
Has the phone been registered into the network?
Is the phone barred to receive an incoming call because the service is
not paid?
Is any call divert function configured?
Is the incoming call barring function configured?
No functions
can be
configured
The network service operator does not support your operation or you
are required to register the service. Contact your network service
provider.
The PIN has
been locked
Enter the PUK code provided by your service provider to unlock PIN,
or consult your service provider.
The PIN2 has
been locked
Enter the PUK2 code provided by your service provider to unlock
PIN2, or consult your service provider.
Cost counter
does not work
There is no charging pulse. Consult your network service provider.
USIM card is
wrong
1. The USIM card is dirty. Please clean the card.
2. Re-install the USIM card.
3. The USIM card is damaged. Please replace the card.
The phone
cannot play
songs
Have the songs in My files been deleted or renamed while the original
names are still remained in the play list. You need to update the
playlist.
The phone
react too slow
Presumably you have set a large gif file as the wallpaper. Because gif
files need large memory to decode, the large gif-formatted file will
slow down the operation. Try to downsize the gif picture and reduce
its frames. The jpg picture wallpaper is recommended.
Authentic Accessories
There are a variety of new accessories available to your phone. You may purchase
those accessories according to your requirements.
The following are the details of some accessories.
Contact your local dealer for the availability of relevant accessories.
Precautions when using accessories
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