TROUBLESHOOTING
Experiencing issues with your product?
If the user should run into any issues, please consult the troubleshooting guide below.
If problem persists, please contact Moen customer service for assistance.
POWER BUTTON
TOILET DOES NOT TURN ON.
FAULT DIAGNOSES SOLUTIONS
CHECK IF THE POWER CORD IS LOOSE OR NOT.
ENSURE POWER CORD IS FIRMLY
PLUGGED INTO OUTLET.
CHECK IF THE POWER IS SWITCHED OFF
(POWER LIGHT OFF).
PRESS ADJUSTABLE DIAL FOR 3 SECONDS,
THE POWER LIGHT SHOULD TURN ON.
CHECK IF GROUND FAULT CIRCUIT INTERRUPTER
(GFCI) IS TRIPPED.
UNPLUG POWER CORD FROM ELECTRICAL OUTLET.
PRESS THE RESET BUTTON ON THE GFCI UNIT UNTIL
CLICK IS HEARD. PLUG POWER CORD INTO ELECTRICAL
OUTLET AND VERIFY OPERATION.
DRYER
THE DRYER BLOWS COLD AIR.
FAULT DIAGNOSES SOLUTIONS
CHECK WHETHER OR NOT THE
DRYER IS SWITCHED OFF.
ADJUST THE TEMPERATURE OF DRYER
ACCORDING TO THE INSTRUCTION GUIDE.
CHECK WHETHER OR NOT THE
HEATING ELEMENT OF DRYER IS DAMAGED.
PLEASE CONTACT MOEN FOR ASSISTANCE.
HEATED SEAT
THE SEAT TEMPERATURE IS TOO LOW OR HOT.
FAULT DIAGNOSES SOLUTIONS
CHECK WHETHER OR NOT THE TEMPERATURE OF
SEAT IS ON THE “OFF” POSITION.
REGULATE THE TEMPERATURE OF SEAT
ACCORDING TO THE INSTRUCTION GUIDE.
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