Problem
Not operating
Solution
- Is the power plug connected properly?
Air quality is not
good, but the air
purification
indicator is
“Blue”
- The air intake is blocked, or the air purifier is placed very far
away from the source of poor air quality.-> Relocate the air
purifier.
- The Room is too big for the air purifier to react sensitively.
-> Use the air purifier in a smaller room.
TROUBLESHOOTING
Please check the below troubleshooting solutions for technical advice
The air purifier
is not working
well
- The filter or the air purifier needs cleaning.
-> Clean the filter and appliance according to the manual.
- The filter needs to be replaced.
-> Replace the filter.
If the above problems still cannot be solved, please contact customer service for advice.
support@mooka.co
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