Helpline
If you are having a problem with your appliance,
please call our Helpline, as we are more likely to
be able to help than the store you purchased the
item from.
Please have the product name, model number
and serial number to hand when you call to help
us deal with your enquiry quicker.
UK Helpline: 0344 871 0944
IRE Helpline: 1800 409 119
Spares: 0344 873 0710
Talk To Us
If you have any questions or comments, or want
some great tips or recipe ideas to help you get
the most out of your products, join us online:
Blog: www.morphyrichards.co.uk/blog
Facebook: www.facebook.com/morphyrichardsuk
Twitter: @loveyourmorphy
Website: www.morphyrichards.com
11
• Water is dispensing from
t
he Steam Wand
(
12)
• Steam Control Dial (6) is
o
pen
• Rotate the Steam Control
D
ial
(
6)
s
o it is closed
Troubleshooting
Problem Reason Solution
• The coffee temperature is
t
oo cold
• Heater block is not hot
e
nough before dispensing
• Conduct a preheating
p
rocess, see ‘Preheating
(Optional)’ on page 6
• The coffee grinds are wet
after use
• Coffee is not compact
enough
• Tamp the coffee before
inserting
• Espresso is weak • Wrong coffee type • Always use espresso coffee
grinds
• Milk is not frothing • Air and steam are not
getting into the milk
• Use a pin to clean the
Steam Wand nozzle and air
holes in the Sleeve (14)
• Coffee is too strong or weak • Wrong volume of coffee •
Use the correct coffee Filter:
1 person -
Smaller One Cup Filter (19)
2 person -
Larger Two Cup Filter (20)
• What is E.S.E, and where
can I find them?
• Easy Serving Espresso,
coffee within a teabag
• They are available online
and in some supermarkets
Contact us
To Next Page
Loading...
Need help?
General
