Motorola solutions KVL 4000 - 9.9 Contacting Motorola

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9.9ContactingMotorola

9Tightenthebackhousingwiththeself-tappingscrews(tighteningtorque:7lbf.in).

Figure9-15TighteningBackHousing

10Pressthedustcoversuntiltheyareushwiththefronthousing.

Figure9-16PressingDustCovers

Result:

Theassemblyiscomplete.

9.9ContactingMotorola

ThissectioncontainsinformationaboutcallingMotorolaforhelp.

6871018P35-F-January2013

9-13

Main Page

Copyrights3
- Disclaimer3
- Trademarks3
- European Union (EU) Waste of Electrical and Electronic Equipment (WEEE) directive3
Document History5
Contents9
List of Figures11
List of Tables13
List of Procedures15
About the KVL 4000 Key Variable Loader Advanced SECURENET User Guide17
- What Is Covered in This Manual?17
- Helpful Background Information17
- Related Information17
MOTOROLA SOLUTIONS, INC. END USER LICENSE AGREEMENT19
- 1. Definitions19
- 2. Grant of License19
- 3. Conditions of Use19
- 4. Title; Restrictions20
- 5. Confidentiality20
- 6. Right to Use Motorola's Name20
- 7. Payment21
- 8. Transfer21
- 9. Upgrades and Updates21
- 10. Maintenance and Support21
- 11. Limited Warranty21
- 12. Disclaimer22
- 13. Remedies22
- 14. Limitation of Liability22
- 15. U.S. Government22
- 16. Term of License23
- 17. Governing Law23
- 18. Assignment23
- 19. Survival of Provisions23
- 20. Entire Agreement23
- 21. Third-Party Software23
- 22. Open Source Software23
Open Source Software Legal Notices25
- PUBLICLY AVAILABLE SOFTWARE LIST – KVL SOFTWARE INSTALLATION WIZARD26
- PUBLICLY AVAILABLE SOFTWARE LIST – PDA27
- PUBLICLY AVAILABLE SOFTWARE LIST – SECURITY ADAPTER29
- PUBLICLY AVAILABLE SOFTWARE COMMON LICENSES32
Commercial Warranty and Service Limited Warranty33
- MOTOROLA COMMUNICATION PRODUCTS33
- SERVICE35
1 Introduction37
- 1.1 MC55A0 PDA Reference37
- 1.2 Overview of the KVL 400037
- 1.3 KVL User Interface44
- 1.4 Getting Started44
2 KVL 4000 – Performing Initial Programming57
- 2.1 KVL 4000 User Preference Parameters57
- 2.2 KVL 4000 System-Dependent Parameters67
3 Managing Encryption Keys73
- 3.1 Entering Encryption Keys Manually73
- 3.2 Auto-Generating Encryption Keys74
- 3.3 Using Macros76
  - 3.3.1 Creating a Macro76
- 3.4 Editing Keys80
- 3.5 Deleting Keys82
4 Loading Keys into Target Devices85
- 4.1 Loading Traffic Keys85
- 4.2 Loading Shadow Keys88
- 4.3 Loading a Macro91
5 Managing Keys in Target Devices93
- 5.1 Removing Keys from Target Devices93
  - 5.1.1 Removing Traffic Keys from a Target Device93
  - 5.1.2 Removing Shadow Keys from a Target Device95
6 Sharing Keys Between KVLs97
- 6.1 Sharing a Single Key97
- 6.2 Sharing a Macro and Associated Keys99
- 6.3 Sharing All Keys and All Macros100
7 Managing Log Records101
- 7.1 Organization of Log Records101
- 7.2 Accessing Log Records101
- 7.3 Clearing Log Records102
- 7.4 Exporting Log Records to a PC104
8 Converting Encryption Keys107
- 8.1 When to Convert Keys107
- 8.2 Key Converting Restrictions and Guidelines107
- 8.3 Converting a Key from ASN to ASTRO 25107
- 8.4 Converting a Key from ASTRO 25 to ASN110
9 Troubleshooting113
- 9.1 Error Messages113
  - 9.1.1 User Entry Errors113
  - 9.1.2 Operational Errors114
- 9.2 Performing a System Reset116
- 9.3 Unlocking the Operator Account117
- 9.4 Setting the PDA USB Mode117
- 9.5 KVL 4000 Disaster Recovery117
- 9.6 Troubleshooting KVL Application and/or VPN Software Failure118
- 9.7 Disassembling the Security Adapter118
- 9.8 Assembling the Security Adapter120
- 9.9 Contacting Motorola125
  - 9.9.1 Motorola System Support Center and Radio Support Center126
  - 9.9.2 North America Parts Organization126
Appendix A: KVL 4000 – Performance Specifications127
Appendix B: KVL 4000 – Orderable Parts129
Appendix C: Radio Frequency Interference Requirements133
- C.1 Radio Frequency Interference Requirements – USA133
- C.2 Radio Frequency Interference Requirements – Canada133
- C.3 Radio Frequency Interference Requirements – European Union – EMC Directive 2004/108/EC133
Appendix D: Acronyms135

Motorola solutions KVL 4000 - 9.9 Contacting Motorola

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