Motorola 3347 User Manual

© 2008 Qwest Communications International Inc.
How to Troubleshoot Wireless Access (Wi-Fi) on the Qwest® Premium Networking
Modem: Motorola® 3347
Internet Service Provider (ISP):
All
Use this document if:
You want to change one or more of the following settings to troubleshoot your Qwest Premium
Networking Modem: Motorola 3347 for wireless issues:
1. Reset your modem to factory defaults (Step 1)
2. Reprogram your modem (Step 5)
3. Change your SSID or Network Name (Step 11)
4. Change your Security Key (Step 12)
5. Change the Wireless Channel (Step 16)
This document assumes:
That you have your PPP username and password that was provided by your Internet
Service Provider (ISP). Click here to look up your ISP’s contact information.
Your computer is directly connected to the modem using an Ethernet cable.
The Qwest Premium Networking Modem: Motorola 3347 is powered on.

Motorola 3347 Specifications

General

Brand	Motorola
Model	3347
Category	Modem
Language	English

Summary

Modem Factory Reset Procedure

Accessing Modem Web Interface

Navigate to the modem's configuration page via its IP address in a web browser.

Executing the Router Reset

Initiate the factory reset process and confirm to restore default settings.

ISP Connection Setup and Reprogramming

Choosing the Correct ISP Protocol

Select the Internet Service Provider's required connection protocol, such as PPP over Ethernet.

Entering ISP Credentials and Network Configuration

Input PPP username, password, and essential IP/DNS settings for internet access.

Wireless Network Security Configuration

Customizing Wireless Network Name (SSID)

Define a unique name (SSID) for your wireless network.

Setting Wireless Encryption and Security Key

Configure wireless security by selecting a privacy mode and setting an encryption key.

Optimizing Wireless Channel Performance

Configuring Automatic Channel Selection

Set the modem to automatically manage the wireless channel for optimal performance.

Manually Selecting Wireless Channel

Choose a specific wireless channel (1, 6, or 11) to avoid interference and improve signal.