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Motorola DOCSIS 3.0 SB6121 User Manual

Motorola DOCSIS 3.0 SB6121
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M
Installation Guide
Motorola SURFboard
®
SB6121 DOCSIS 3.0
®
Cable Modem
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Motorola DOCSIS 3.0 SB6121 Specifications

General IconGeneral
ModelSB6121
CategoryModem
DOCSIS Version3.0
Max Download Speed172 Mbps
Max Upload Speed131 Mbps
Ethernet Ports1
Channel Bonding4 downstream, 4 upstream
Compatible ISPsComcast XFINITY, Cox, Charter Spectrum (check with your ISP to confirm)
CompatibilityWindows, Macintosh, Linux

Summary

Safety and Regulatory Information

Important Safety Instructions

Essential safety precautions for operating the device.

FCC Statements

Compliance and interference information related to FCC regulations.

IC Statements

Compliance and interference information related to Industry Canada regulations.

Introduction

In the Box

Lists and describes items included with the cable modem.

Contact Information

Provides Motorola support website for product inquiries.

System Requirements

Lists compatible operating systems for the SB6121.

Product Overview

Front Panel

Describes the icons and indicators on the front panel of the modem.

Rear Panel

Details the ports and connectors on the rear of the modem.

MAC Label

Explains the location and purpose of the modem's MAC address label.

Installing the Modem

Connecting the SB6121

Step-by-step guide for physically connecting the cable modem.

Using the Energy Conservation Switch

How to use the power on/off switch for energy saving.

Wall Mounting the Modem

Instructions and requirements for mounting the modem on a wall.

Wall Mounting Template

Information on printing and using the template for wall mounting.

Connecting to the Internet

Checking for an Internet Connection

How to verify if the modem is connected to the internet.

Configuring TCP/IP for Windows 7

Steps to configure TCP/IP settings for Windows 7.

Configuring TCP/IP for Windows Vista

Steps to configure TCP/IP settings for Windows Vista.

Configuring TCP/IP for Windows XP

Steps to configure TCP/IP settings for Windows XP.

Verifying the IP Address for Windows 7

How to check the IP address configuration for Windows 7.

Verifying the IP Address for Windows Vista

How to check the IP address configuration for Windows Vista.

Verifying the IP Address for Windows XP

How to check the IP address configuration for Windows XP.

Renewing the IP Address for Windows 7, Vista, or XP

Procedure to renew the IP address on various Windows versions.

Monitoring Your Modem

Starting the Modem Configuration Manager

Instructions to access and use the modem's web interface.

Restoring Your Modem Settings

Guide on resetting the modem to its factory default configuration.

Troubleshooting

Solutions

Common modem problems and their possible solutions.

Front Panel Icons and Error Conditions

Explains the meaning of front panel icons and error states.

Software License & Warranty

Software License

Terms and conditions for using the modem's software.

Warranty Information

Details regarding the product's limited warranty and service.

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