38
Troubleshooting
LED Connection Error Behavior and other conditions from APX VA User View
point:
Note: Ensure vehicle ignition is on, Surveillance Mode disabled, and Engage
Button fully depressed to facilitate troubleshooting.
Condition Description Remedy
The LED lights solid
purple when the
radio is turned on,
and displays
charging status
when the radio is
turned off. The radio
will not detect the
APX VA.
Neither a hand mic, nor
a Visor Mic is
connected prior to
turning the radio on.
Note: Microphone accessory should be
installed by the installer.
If the user removed any accessories, then the
error can be cleared with the following steps:
1. Turn off the radio.
2. Attach at least one accessory.
3. Turn the radio on.
4. The LED will show charging status after the
radio is turned off and continue to do so after
the radio is turned on.
If the error persists, please contact the installer.
The LED lights solid
purple when the
radio is turned on,
and displays
charging status
when the radio is
turned off. The radio
will not detect the
APX VA.
There is an
unsupported IMPRES
accessory connected
to the Microphone
connector on the APX
VA prior to turning the
radio on.
Note: Microphone accessory should be
installed by the installer. The installer will
ensure that the correct accessory is installed.
If the user attached an unsupported accessory,
the error can be cleared with the following
steps:
1. Turn off the radio.
2. Remove the unsupported accessory.
3. Turn the radio on.
4. If there is at least one attached accessory,
the LED will switch to showing charging
status when the radio is turned off and
continue to do so after the radio is turned on.
If there is no attached accessory, this is
covered by the case in which no mic is
attached.
If the error persists, please contact the installer.
MN000350A01.book Page 38 Tuesday, March 29, 2016 2:14 PM
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