Motorola ASTRO DIGITAL XTS 3000 series - 8 - Radio-Level Troubleshooting; Troubleshooting Introduction and Error Codes; Power-Up Error Code Diagnostics

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Radio-Level
Troubleshooting 8
Introduction
to This Section
This section of the manual contains troubleshooting charts and error codes
that will help you to isolate a problem. Level one troubleshooting will support
only radio alignment, programming, battery replacement, and knob
replacement. If the radio needs further troubleshooting, it must be sent to the
depot.
Board- and component-level and service information can be found in the
“ASTRO Digital XTS 3000 Portable Radios Detailed Service Manual,” Motorola
publication number 68P81083C90.
Power-Up
Error Codes
When the radio is turned on (power-up), the radio performs cursory tests to
determine if its basic electronics and software are in working order. Problems
detected during these tests are presented as error codes on the radio’s display.
The presence of an error should prompt the user that a problem exists and that
a service technician should be contacted.
Self-test errors are classified as either fatal or non-fatal. Fatal errors will inhibit
user operation; non-fatal errors will not. Use Table 14 to aid in understanding
particular power-up error code displays.
Table 14 Power-Up Error Code Displays
Error
Code
Description Corrective Action
01/02 External EEPROM Checksum Non-Fatal Error Reprogram codeplug.
01/81 ROM Checksum Failure Send radio to depot.
01/82 External EEPROM Checksum Failure Reprogram the codeplug.
01/84 SLIC Initialization Failure Turn the radio off, then on.
01/88 RAM Failure - Note: not a checksum failure Turn the radio off, then on.
01/90 General Hardware Failure Turn the radio off, then on.
01/92 Internal EEPROM Checksum Failure Reprogram the codeplug.
02/10 DSP support IC checksum Non-Fatal Error Turn the radio off, then on.
02/81 DSP ROM Checksum Failure Send radio to depot.
02/88 DSP RAM Failure - Note: not a checksum failure Turn the radio off, then on.
02/90 General DSP Hardware Failure (DSP startup message not received correctly) Turn the radio off, then on.
02/A0 ADSIC Checksum Failure - Non-Fatal Error Turn the radio off, then on.
09/10 Secure Hardware Failure Send radio to depot.
09/90 Secure Hardware Failure Send radio to depot.
Note: If the corrective action does not fix the failure, send the radio to the depot.