76
Troubleshooting
How do I 
remove the 
battery?
 
Remove it by opening the back 
cover of the phone. 
My phone is 
stuck and 
none of the 
buttons I push 
will do 
anything. How 
do I make my 
phone work?
 
You may need to reset your 
phone. To reset your phone 
(without changing any of the 
defaults that you currently have), 
remove your replaceable battery 
from your phone and then insert it 
back into your phone. This will 
reset your phone and you should 
be able to power your phone back 
on and use it again. 
Problem Solution
C115.CG.book  Page 76  Monday, April 26, 2004  6:18 PM