10. Problems and Solutions98
Unable to
connect to
the network
• SIM card is invalid. Contact your network
operator.
• You are away from the
GSM service area.
Check the service area with
your network operator.
• Poor signal. Move to another place where
signal can be received
properly.
Unable to
send a
message
• Your network service
provider doesn't support
this service.
Contact your network
operator.
Unable to
make a call
• You have activated fixed
dial function.
Cancel fixed dial function.
Wrong PIN
•You have entered a wrong
PIN three times in a row.
Contact your network
operator, or use the PUK
code of the SIM card if
provided by your network
operator.
Unable to
charge the
battery
• The battery or charger is
out of order.
Contact your dealer.
• 2.The phone temperature
goes under 5°C or above
40°C.
Change the charging
environment.
• Poor connection. Check if all connectors are
connected properly.
Unable to
input data
into the
Phone Book
• The Phone Book memory
is full.
Delete some data from the
Phone Book.
Unable to
choose
certain
functions
• Your network operator
doesn't support these
functions, or you do not
subscribe to them.
Contact your network
operator.
Problem Possible cause Solution
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