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December 3, 2003 HKLN4215A
Appendix B-2 Warranty, Service Support, and Replacement Parts: Replacement Parts Ordering
1.3.2 Motorola Online
Motorola online users can access our on-line catalog at:
https://businessonline.motorola.com
1.3.3 Mail Orders
Send written orders to the following addresses:
1.3.4 Telephone Orders
Radio Products Services Division (RPSD)*
(United States and Canada)
7:00 AM to 7:00 PM (Central Standard Time)
Monday through Friday (Chicago, U.S.A.)
1-800-422-4210
1-847-538-8023 (International Orders)
1.3.5 Fax Orders
Radio Products Services Division (RPSD)
(United States and Canada)
1-800-622-6210
1-847-576-3023 (International)
USFGMD
(Federal Government Orders)
1-800-526-8641 (For Parts and Equipment Purchased Orders)
1.3.6 Parts Identification
Radio Products Services Division (RPSD)
(United States and Canada)
1-800-422-4210, menu 3
1-847-538-0021(International) (voice)
* The Radio Products Services Division (RPSD) was formerly known as the Accessories and
Aftermarket Division (AAD)
International Orders:
Motorola, Inc.
Customer Care and Services
Division*
Attention: Order Processing
2200 Galvin Dr.
Elgin, IL 60123
U.S.A.
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