1-2 INTRODUCTION
2.3 European Radio Support Centre (ERSC)
The ERSC Customer Information Desk is available through the following service numbers:
Austria: 06 60 75 41 Italy:  16 78 77 387
Belgium:  08 00 72 471 Luxemburg:  08 00 23 27
Denmark:  80 01 55 72  Netherlands: 60 22 45 13
Finland: 08 00 11 49 10 Norway:  80 01 11 15
France: 05 90 30 90 Portugal:  05 05 49 35 70
Germany: 08 00 18 75 240 Spain:  90 09 84 902
Greece: 00 80 04 91 29 020 Sweden:  02 07 94 307
UK: 08 00 96 90 95 Switzerland: 1 55 30 82
Ireland: 18 00 55 50 21 Iceland:  80 08 147
Or dial Customer Care Centre:
Tel: +49 6128 70 2618 
Please use these numbers for repair enquiries only
2.4 Piece Parts
Some replacement parts, spare parts, and/or product information can be ordered directly. If a 
complete Motorola part number is assigned to the part, it is available from Motorola Radio 
Aftermarket and Accessory Division (AAD). If no part number is assigned, the part is not normally 
available from Motorola. If the part number is appended with an asterisk, the part is serviceable by 
Motorola Depot only. If a parts list is not included, this generally means that no user-serviceable 
parts are available for that kit or assembly.
All enquiries should be directed to:
Motorola GmbH 
European Parts Department 
65232 Taunusstein 
Germany.