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Motorola MG8702 User Manual

Motorola MG8702
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DOCSIS 3.1 cable modem plus
AC3200 WiFi router
Model MG8702
User Manual

Table of Contents

Other manuals for Motorola MG8702

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Motorola MG8702 Specifications

General IconGeneral
WiFi StandardWi-Fi 6 (802.11ax)
Ethernet Ports4 x Gigabit Ethernet
Memory512 MB RAM, 256 MB Flash
Frequency Bands2.4 GHz, 5 GHz
DOCSIS VersionDOCSIS 3.1
CompatibilityCompatible with major cable internet providers
SecurityWPA3
Channel Bonding32x8

Summary

SAFETY PRECAUTIONS

General Safety Guidelines

Essential safety guidelines and precautions for using the MG8702 device.

INTRODUCTION

MG8702 Overview

Overview of the Motorola MG8702 DOCSIS 3.1 cable modem and AC3200 WiFi router.

QUICK START GUIDE

Included Components

Lists the components included with the MG8702 modem/router.

GETTING STARTED

Connecting to Coax Cable

Instructions on how to connect the MG8702 to a live coaxial cable.

DEVICE ACTIVATION

Activation Process

Guide on preparing, activating, and troubleshooting the MG8702 with your service provider.

MOTOMANAGE APP

App Features and Download

Information on downloading and using the MotoManage app for network control.

CONFIGURATION MANAGER

Accessing the Manager

How to access the MG8702 Configuration Manager via a web browser.

WiFi Setup via Configuration Manager

Guide to setting up WiFi using the Configuration Manager.

WIRELESS PERFORMANCE OPTIMIZATION

Performance Tips and Interference Mitigation

Advice on placement, interference, and channel usage for optimal wireless performance.

Channel Selection for Performance

How to select a WiFi channel to improve wireless performance.

USB 3.0 PORT FEATURES

File Sharing Configuration

Instructions for enabling and using the USB 3.0 port for file sharing.

FRONT PANEL LIGHTS

Indicator Light Meanings

Explains the meaning of different colors and blinking patterns of the MG8702's indicator lights.

CONNECTING DEVICES

Ethernet Connection Setup

How to connect devices using an Ethernet cable to the modem/router.

WiFi Connection Setup

Guide for connecting smartphones, tablets, and other wireless devices via WiFi.

Smart TV and Media Device Setup

Instructions for connecting smart TVs and streaming media devices.

ADVANCED DEVICE CONFIGURATION

Games, Cameras, and Port Forwarding

Configuring for special devices, port forwarding rules, and UPnP.

NETWORK OPTIONS AND SETTINGS

UPnP Configuration

How to enable Universal Plug and Play (UPnP) for network convenience.

FIREWALL CONFIGURATION

Basic Firewall Settings

Setting the IPv4 firewall protection level and managing allowed services.

CHANGING WIRELESS SETTINGS

Network Name and Password

How to change the primary WiFi network name and password.

Disabling Band Steering

Configuring separate SSIDs for 2.4 GHz and 5 GHz bands.

WIRELESS GUEST NETWORKS

Guest Network Setup

How to create and configure guest WiFi networks for visitors.

FIREWALL SETTINGS ADJUSTMENT

Basic Firewall Configuration

Detailed steps to configure the basic firewall settings on the MG8702.

TUNING WIRELESS PERFORMANCE

Optimizing Channel Usage

Steps to check and optimize wireless channel usage for better performance.

WIFI MULTIMEDIA (WMM)

WMM Setup and Parameters

Configuring WMM settings to improve multimedia traffic flow.

PARENTAL CONTROL

Setting Internet Access Times

How to set specific times for allowed or blocked Internet access for devices.

VPN (VIRTUAL PRIVATE NETWORK)

VPN Pass-Through Support

How the MG8702 supports VPN pass-through for various VPN types.

VPN Client Termination (PPTP/L2TP)

Configuring the MG8702 as a VPN server for PPTP and L2TP clients.

Site-to-Site VPN via IPsec

Setting up IPsec tunnels for site-to-site connections between networks.

USERNAME AND PASSWORD MANAGEMENT

Changing Login Credentials

Procedure to change the MG8702's login username and password.

Resetting to Factory Defaults

How to reset the MG8702 modem/router to its original factory settings.

ALTERNATE WIFI SECURITY SETTINGS

Alternatives to WPA2-PSK

Options for WiFi security modes other than WPA2-PSK.

RADIUS Server Security Configuration

How to configure wireless security settings for a RADIUS server.

TROUBLESHOOTING TIPS

Internet Connection and Connectivity Issues

Solutions for internet connection problems and intermittent connectivity.

Slow Speed and Provider Approval

Diagnosing slow speeds and addressing provider approval concerns.

Wireless Issues and Credential Recovery

Troubleshooting wireless interference, lost credentials, and slow connections.

SUPPORT AND WARRANTY

Contacting Support and Warranty Info

Information on getting support and details about the product's warranty.

COMPLIANCE INFORMATION

FCC Regulatory Statements

Regulatory compliance statements, including FCC rules and radiation exposure.

FCC Caution and Installer Notes

Warnings about modifications and notes for CATV system installers.

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