If you still experience the following issues, then reset all apps:
•
App crashes frequently or won't open
•
App doesn't behave as expected
•
App uses too much battery or data
•
App sends error messages or notifications
•
App causes phone to be slow or unresponsive
What gets deleted/removed when you reset
•
Selections you made for default apps to use for specific functions or to open specific file types; you’ll be
asked to choose again.
•
Apps you disabled manually to prevent them from showing in the app tray or on the home screen will
reappear; you can disable them again.
•
Preferences you set for app notifications, like hiding notification content from the lock screen; you can
reset these.
•
Changes in background data and app permissions.
Reset
To reset all apps:
1. Go to Settings > System > Reset options.
2. Tap Reset app preferences.
3. Tap Reset apps.
Fix issues : Maintenance procedures 316
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