Exit safe mode
Press & hold the Power button, then touch Restart .
Or, hold the Power button for about 30 seconds, or until your phone restarts.
Clear app's cache or data
Clearing the cache and data can free up phone memory, improve performance, and fix some problems with
apps and web pages.
1. Go to Settings > Apps & notifications > See all # apps.
2. Select the app.
3. Do one of the following:
•
To free up space by removing temporary files, touch Storage & cache > Clear cache. Over time, the
cache builds up again, so repeat if a problem occurs.
•
If problems still occur, then delete all data saved in the app by touching Storage & cache > Clear
storage. Be careful - there’s no way to undo this.
Force stop apps
Force stop an app only if it seems to be causing a problem. To completely shut down an app, including any
background services:
1. Go to Settings > Apps & notifications > See all # apps.
2. Touch the app's name.
3. Touch Force stop.
Delete apps you installed
You can delete (uninstall) apps that you downloaded. For many preloaded apps, you can disable but not
delete them.
1. Go to Settings > Apps & notifications > See all # apps.
2. Touch the app's name.
3. Do one of the following:
•
Drag the icon up and drop it on .
•
If you don't see a delete option, touch Disable.
Back up to Google
You can automatically back up the following items to your Google account:
•
Apps and app data
•
Call history
•
Contacts
•
Phone settings (including Wi-Fi passwords and permissions)
Apps : Manage your apps
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