Motorola Moto E32 - Play Store issues

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Play Store issues

For help with Play Store, read Google's troubleshooting information.

Fix issues : App issues 311

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Table of Contents3
Set up Phone10
About Your Hardware10
Insert or Remove SIM and SD Cards13
Copy Data from Old Phone15
Manage Dual Sims18
Set up Voicemail20
Set up Email21
Prepare for Emergencies23
Make It Yours25
Learn the Basics26
About Your Home Screen26
About Your Lock Screen29
New to Android30
If this Is Your First Smartphone30
If You Had an Iphone32
About Your Google Account33
Status Bar Icons34
Phone Terms You Should Know38
Get Around on Your Phone40
Learn Gestures40
Move between Apps and Screens42
Use Quick Settings43
Turn Screen off and on46
Discover Useful Tools47
Turn Flashlight on and off47
Control Phone with Your Voice48
Get Directions to a Location49
Use Clock and Weather Widget50
Manage How You Spend Time on Your Phone52
Work with Text55
Use Onscreen Keyboard55
Cut, Copy, Paste Text57
Use Voice Typing58
Fill in Forms Automatically59
Personalize Your Phone60
Home Screen60
Change Wallpaper60
Customize Your Favorites Tray61
Use Widgets, Shortcuts, or Folders62
Arrange Apps and Control Icon's Look66
Allow or Prevent Home Screen Rotation68
Remove Google Feed69
Remake Your Home Screen with Launchers70
Lock Screen71
Use a Screen Saver71
Use Apps72
Open, Close, Switch Apps72
View Two Apps on Screen73
View Notifications75
About Preloaded Apps77
Get, Delete, Manage Apps81
Install or Update Apps81
Manage App Permissions84
Delete or Disable Apps86
Find Problem Apps with Safe Mode87
Protect against Harmful Apps88
Search and Browse89
Search the Web89
Search Your Phone91
Browse Websites92
Text Messaging94
About Text and Multimedia Messages94
Read, Send Messages95
Manage, Delete Messages98
Change Default Messaging App100
Change Text Message Reply to Incoming Calls101
Get Text Messages on Your Computer102
Email103
Read, Send, Manage Emails103
View Email Attachments105
Preview Inboxes from Home Screen106
Add Email Signature107
Control Email Notifications108
Calendar App109
About the Calendar109
Find Calendar Events110
Create and Manage Events111
Control Notifications for Calendar Events112
Clock App113
Set Alarms113
Use Timer or Stopwatch114
Set Date and Time116
Contacts, Calls, Voicemail Contacts118
Contacts118
Add Contacts118
Edit or Delete Contacts119
Star Your Favorite Contacts121
Sort Contacts122
Share Contacts123
Phone Calls124
Answer Calls124
Make Calls125
During a Call127
Make Video Calls129
Make Conference Calls130
Make Calls over Wi-Fi131
Use Caller ID133
Turn Call Waiting on and off135
Block Calls and Texts136
View and Delete Call History138
Make Emergency Call from Locked Phone140
Voicemail141
Use Voicemail141
Photos and Videos143
Take Photos143
Use Pro Mode145
Take Screenshots148
Record Videos149
Record Your Screen151
Adjust Photography Settings152
Adjust Other Camera Settings154
Delete Photos and Videos155
Edit Photos and Videos157
Find, Share, Upload158
Find Photos and Videos158
Share Photos and Videos160
About Wireless Sharing161
Upload Photos and Videos164
Music166
Listen to Radio166
Listen to Music168
Transfer Music Files169
Connect a MIDI Device170
Settings Network and Internet171
Connect to Wi-Fi Networks171
Connect with Wi-Fi Direct173
Use Airplane Mode174
Control Data Usage175
Share Your Internet Connection177
Connect to Vpns181
Add a Private DNS Service182
Connected Devices183
Connect with Bluetooth183
Share Files and Links with Nearby Devices185
Transfer Files between Phone and Computer (USB)187
Cast Screen or Media to TV189
Print from Your Phone191
Apps & Notifications192
Change App Settings192
See Previously Viewed Notifications194
Choose How Apps Notify You195
Battery200
Charge Phone200
Extend Battery Life201
Use Battery Saver Mode203
Show Battery Percentage in Status Bar204
Storage205
About Storage Options205
Manage Phone Storage206
Manage SD Card207
Find Downloaded Files210
Recover Recently Deleted Files211
Upload Music to Cloud212
Upload Photos and Videos213
Scan Documents and Make Copies215
Sound216
Adjust Volumes216
Set Ringtones218
Silence Calls & Notifications220
Stop Phone from Speaking223
Silence "Hello Moto" During Power up224
Turn off Charging Sounds225
Turn Touch Sounds On/Off226
Hear Other Notification Sounds227
Display228
Adjust Screen Brightness228
Use Dark Theme229
Change Font and Display Size230
Stop Automatic Rotation231
Adjust Colors at Night232
Choose Color Mode233
Change Screen Timeout234
Change Lock Screen Features235
Accessibility237
Visual Assistance237
Hearing Assistance241
Dexterity Assistance242
Use Accessibility Shortcuts243
Security246
About Security246
Protect against Harmful Apps247
Make Sure Your Phone Can be Found248
Lock and Unlock Phone249
Set a Screen Lock249
Set Advanced Lock Options251
Stay Unlocked When Connected with a Trusted Device252
Unlock with Your Face253
Unlock at Trusted Places255
Keep Phone Unlocked While It's on You256
Use Fingerprint Security257
Pin an App Screen259
Lock SIM Card260
Privacy261
See/Change Permissions by Feature261
Hide Your Pattern262
Location263
Use Location Services263
Accounts265
Add or Remove Accounts265
Change Name & Info in Your Google Account267
Sync Apps with Your Google Account268
Control What Info Google Collects270
System271
Languages & Input271
Customize the Keyboard271
Use Multiple Languages273
Gestures274
Open Camera with Power Button274
Change System Navigation275
Turn Flashlight on and off276
Flip to Silence277
Back up Phone278
Users and Guests279
Share Your Phone279
Add, Modify, Remove Users281
Add or Delete Guest282
About Phone283
Record Your IMEI Number283
Find Legal and Product Information284
Fix Issues285
Hardware Issues285
Phone Is Slow or Unstable285
Phone Feels Warm or Hot286
Phone Won't Turn on287
Phone Restarts or Crashes288
Screen Is Frozen or Won't Respond289
Screen Displays Wrong Colors290
SD Card Issues291
Call and SIM Issues293
Troubleshoot Issues with Calls293
Can't Make Calls294
Can't Answer or Phone Doesn't Ring296
Issues During Calls298
Battery Issues301
Charging Issues301
Battery Drains too Fast302
Bluetooth, Wi-Fi, USB Issues303
Bluetooth Issues303
Wi-Fi Issues306
Can't Transfer Files or Connect to Computer308
Account and Sign-In Issues309
Forgot Unlock Code309
Can't Sign in to Google310
Account Sync Issues311
App Issues313
App or Widget Issues313
Camera Issues315
Messaging Issues317
Gmail Issues319
Play Store Issues320
Maintenance Procedures321
Update Android Software321
Reset Wi-Fi, Cellular Data, and Bluetooth322
Reset Phone323
Get more Help325
Send Feedback to Motorola326

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