Motorola SB5101 User Manual

This document, which contains proprietary product information, has been prepared for the express purpose
of allowing prospective customers to evaluate the product and service offerings of Motorola. Except as
otherwise required by law, it may not be reproduced, used by or disclosed to persons not employed by or
retained by Motorola for the evaluation and implementation of this document without the prior written
consent of Motorola.
November 2004
MOTOROLA SB5101
Cable Modem Overview

Motorola SB5101 Specifications

General

DOCSIS Standard	DOCSIS 2.0
Downstream Data Rate	38 Mbps
Ethernet Ports	1
USB Ports	1
Upstream Data Rate	30 Mbps

Summary

1 Introduction

2 SB5101 Key Features

3 SB5101 Benefits for the MSO and End User

3.1 Connectivity

Explains USB and Ethernet connectivity for installation and compatibility.

3.2 Standby Switch

Details the standby switch function for enhanced security and modem monitoring.

3.3 User Guide Languages

Lists languages supported by the SB5101 User Guide.

3.4 Modem Setup and Diagnostics

Describes the HTML web page and Stormwatch for troubleshooting and diagnostics.

3.5 Logistics and Fulfillment

Discusses Motorola's product fulfillment operation for customization.

4 SB5101 Architecture

4.1 Technical Specifications

Provides detailed technical specifications for the SB5101 modem.

5 DOCSIS Overview

6 SB5101 Indicators and Diagnostic Use

7 WEB Page Diagnostic Tool

7.1 The Status Page

Details the modem startup process and registration status.

7.2 The Signal Page

Shows downstream and upstream RF signal characteristics and network conditions.

7.3 The Addresses Page

Provides link and network level addressing info, DHCP details, and connected CPE.

7.4 The Configuration Page

Allows local configuration of modem parameters like DHCP server settings.

7.5 The Logs Page

Displays detailed diagnostic messages and event logs since modem power on.

7.6 The Help Page

Explains the function of other web pages and provides troubleshooting tips.

8 Stormwatch Diagnostic Tool

8.1 Operational Data

Displays general modem information including firmware and IP addresses.

8.2 The Operational Status Page

Shows modem operational status, signal levels, and configuration file used.

8.3 The Operational Statistics Page

Provides modem uptime and last restart information.

8.4 Downstream Modulation Characteristics

Shows downstream link characteristics, signal-to-noise ratio, and FEC errors.

8.5 Downstream Connection Page

Displays IP specific downstream connection info, learned CPE addresses, and packet errors.

8.6 Upstream Modulation Characteristics

Details upstream link performance, power level, and retune status.

8.7 Channel Parameters Page

Allows setting of modem parameters like frequency plan and scan limits.

8.8 Log Page

Displays dynamic event logs showing final stages of successful connection.

9 Modem Profiler - Beachcomber

10 Diagnostic Modem

10.1 Diagnostic Cable Modem Command Line Interface Notes

Notes on accessing the CLI via Diagnostic Console Cable or Telnet.

10.1.1 Connecting via Diagnostic Console Cable

Details HyperTerminal settings for connecting via Diagnostic Console Cable.

10.1.2 Connecting via Ethernet and Telnet

Provides IP addresses for accessing CLI via Ethernet and Telnet.

10.1.3 Logging Into the Cable Modem CLI

Instructions for login name and password to access the Cable Modem CLI.

10.1.4 Key CLI Commands

Lists and describes important CLI commands for modem management and diagnostics.

11 Reference Material