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Motorola SYMBOL DS3578 - User Manual

Motorola SYMBOL DS3578
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BLACK
PANTONE 285
DS3578 Poster
SYMBOL DS3578
DS3578 Poster
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2
3
4
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3
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Quick Start Guide
POST IN WORK AREAPOST IN WORK AREA
Cradle Insertion
BATTERY INSERTION/REMOVAL
IBM 46XX
USB
RS-232
Cable Connection at Cradle
Keyboard Wedge
No power to scanner
Check battery
End cap not secured correctly
Turn end cap to secure
Scanner not working
Bar code unreadable
Ensure bar code is not defaced;
try scanning test bar code of same
bar code type
Scanner not programmed
for bar code type
Ensure scanner is programmed
to read type of bar code being
scanned
Scanner not decoding bar code
Scanner not paired to host-connected cradle
Pair the scanner to the cradle (using the
PAIR bar code on the cradle)
Cradle not programmed for correct host interface
Check scanner host parameters or
edit options
Interface cable is loose
Check for loose cable
connections
Scanner decoding bar code, but data not transmitting to host
Paired cradle host communication parameters do not match the host’s parameters
Check cradle host parameters or edit options
Scanned data incorrectly displayed on host
Set Defaults
Note: The scanner connection to the cradle
is dissolved when Set Defaults is scanned.
RS-232 Host Types
Carriage Return/Line Feed
Keyboard Wedge Host Types
USB Host Types
IBM 46XX Host Types Radio Communications Host Types
SET DEFAULTS
HID KEYBOARD EMULATION
IBM HAND-HELD USB
PORT 5B
PORT 9B
STANDARD RS-232
ICL RS-232
NIXDORF RS-232 MODE A
Unpairing/Disconnection
UNPAIR/DISCONNECT
SCAN OPTIONS
<DATA><SUFFIX>
ENTER
NIXDORF RS-232 MODE B
FUJITSU RS-232
OPOS/JPOS
IBM PC/AT and IBM PC COMPATIBLE
Please refer to the Symbol DS3578 Product Reference Guide Troubleshooting section for further information.
If data is still not transmitting to host, it may be necessary to recycle power on the cradle.
Or use coin Or use coin
Host
Power
See Product Reference Guide for more information
CRADLE HOST
SERIAL PORT PROFILE (SLAVE)
BLUETOOTH KEYBOARD EMULATION (HID SLAVE)
Caution: Symbol DS3478 cordless scanners are incompatible with
Symbol STB3508/3578 cradles. Symbol DS3578 cordless scanners are
incompatible with Symbol STB3408/3478 cradles.
SERIAL PORT PROFILE (MASTER)
1 Tether Plate
2 LED Indicators
3 Scan Window
4 Scan Trigger
HOST INTERFACES
TROUBLESHOOTING
SYMBOL DS3578 PROGRAMMING BAR CODES
NOTE: Cables may vary depending on configuration. When using an external power supply, place the
ferrite core on the power cable, insert the power supply cable into the cradle, then insert the
host cable. Connect AC power last.
Ferrite Core

Other manuals for Motorola SYMBOL DS3578

Preview: Product Reference Guide
Product Reference Guide425 pages

Questions and Answers

  • S
    Shannon SteeleAug 20, 2025
    What to do if Motorola Barcode Reader cradle does not work after following installation procedures?
    • C
      Connor CoxAug 20, 2025
      If the cradle for your Motorola Barcode Reader does not work after following the installation procedures, check the system power to ensure the cradle is receiving power. Also, ensure all cable connections are secure and properly reinserted. Verify that the scanner is inserted properly in the cradle. Finally, check that the host settings are correct and connect the cradle to the appropriate port on the host.
  • S
    Shannon WhiteAug 22, 2025
    Why does Motorola Barcode Reader emit long low-long high beep sequence during programming?
    • S
      Sarah DayAug 22, 2025
      If your Motorola Barcode Reader emits a long low-long high beep sequence during programming, it indicates an input error or that the Cancel bar code was scanned. Make sure you are scanning the correct numeric bar codes that are within the valid range for the parameter being programmed.
  • C
    connermarilynAug 25, 2025
    Why does Motorola Barcode Reader emit short low-short high- short low-short high beep sequence while it is being programmed?
    • L
      Laura DavenportAug 25, 2025
      If your Motorola Barcode Reader emits a short low-short high- short low-short high beep sequence while it is being programmed, it indicates that you've run out of ADF parameter storage space. Try erasing all rules and re-programming with shorter rules. Alternatively, you may have run out of Synapse parameter storage space. In this case, scan the Set Synapse Defaults code from the appropriate Synapse Interface Guide for cables no longer in use, and then re-program the scanner for the current host interface.
  • M
    Michael LoveAug 26, 2025
    What to do if Motorola Barcode Reader decodes the bar code, but data is not transmitted to the host?
    • D
      danielrodgersAug 26, 2025
      To resolve the issue of a bar code being decoded but the data not being transmitted to the host, try the following: * Pair the scanner to the cradle using the PAIR bar code located on the cradle. * Check scanner host parameters or edit options to ensure the cradle is programmed for the correct host interface. * Ensure all cable connections are secure. * If the cradle has lost connection to the host, disconnect the power supply, then the host cable, wait three seconds, reconnect the host cable, reconnect the power supply, and reestablish pairing.
  • J
    John MaldonadoAug 28, 2025
    Why is scanned data incorrectly displayed on the host from Motorola Barcode Reader?
    • E
      ethomasAug 28, 2025
      If your Motorola Barcode Reader is displaying scanned data incorrectly on the host, ensure the proper host is selected. For RS-232, make sure the cradle’s communication parameters match the host’s settings. For a Keyboard Wedge configuration, ensure the system is programmed for the correct keyboard type and that the CAPS LOCK key is off. Also, verify that editing options (e.g., UPC-E to UPC-A conversion) are properly programmed.
  • A
    Antonio SmithAug 30, 2025
    What to do if nothing happens when scan trigger is pressed on Motorola Barcode Reader?
    • A
      anthonyhendersonAug 30, 2025
      If nothing happens when you press the scan trigger on your Motorola Barcode Reader, check the following: * Ensure the battery has power. * Make sure the end cap to the battery chamber is secured. * For Simple Serial Interface (SSI), Synapse, or IBM-468x mode, enable the scanner via the host interface. * If using RS-232 Nixdorf B mode, assert the CTS line.
  • N
    Nicole MorrisSep 1, 2025
    Why does my Motorola Barcode Reader emit four long low beeps after scanning a bar code?
    • E
      Eduardo LopezSep 1, 2025
      If your Motorola Barcode Reader emits four long low beeps after scanning a bar code, ensure the correct host interface cable is used and that all cable connections are secure. Scan the PAIR bar code on the cradle connected to the host intended to receive data to pair the scanner to a cradle. If the scanner has disconnected, refer to the disconnect beep sequence information. Also, verify the cradle’s communication parameters match the host's settings. If the cradle has not completed USB initialization, wait several seconds before scanning again.
  • J
    Jeffrey StokesSep 3, 2025
    What to do if the laser comes on, but Motorola Barcode Reader does not decode the bar code?
    • D
      Dr. Shelley EricksonSep 3, 2025
      If your Motorola Barcode Reader's laser comes on but does not decode the bar code, ensure the scanner is programmed to read the type of bar code being scanned. Check that the bar code symbol is not defaced. You can also try scanning test bar codes of the same type. Finally, adjust the scanner's distance from the bar code by moving it closer or further away.
  • S
    Sarah JenkinsSep 5, 2025
    Why does Motorola Barcode Reader emit a disconnect (short high-short low) beep sequence?
    • D
      dakota23Sep 5, 2025
      If your Motorola Barcode Reader emits a disconnect beep sequence (short high-short low), it means the scanner has disconnected from the cradle. This can happen if the scanner is too far from the cradle, so move closer and listen for a reconnection beep (short low-short high). It can also occur if the cradle has lost power or been placed in USB suspend mode. Check the power connections to the cradle, and if you're using a USB cable, ensure that your PC has not entered a power save mode.
  • P
    portermarySep 7, 2025
    Why does my Motorola Barcode Reader emit four short high beeps?
    • A
      Alexander ButlerSep 7, 2025
      If your Motorola Barcode Reader emits four short high beeps, it indicates that the battery is low. You should charge the battery.

Summary

Cradle and Battery Setup

Cradle Insertion

Steps for inserting the scanner cradle, including tether plate and LED indicators.

Battery Insertion;Removal

Instructions for inserting and removing the scanner battery using a coin.

Host Interfaces

RS-232 Connection

Connecting the scanner via an RS-232 serial port on the host.

Keyboard Wedge Connection

Connecting the scanner via a keyboard wedge interface.

USB Connection

Connecting the scanner via a USB port on the host.

IBM 46 XX Connection

Connecting the scanner to an IBM 46XX retail system.

Troubleshooting

Scanner Not Working

Diagnosing issues when the scanner fails to power on or operate.

Bar Code Decoding Issues

Troubleshooting bar code decoding failures due to programming or bar code quality.

Data Transmission Problems

Resolving issues with data transmission after successful bar code decoding.

Incorrect Scanned Data Display

Addressing problems with data formatting or display on the host system.

Programming Bar Codes

Set Defaults

Resets scanner settings to defaults and unpairs the cradle.

Unpairing;Disconnection

Bar code for unpairing the scanner from its connected cradle.

Host Type Configuration

Bar codes for configuring scanner for IBM 46XX, Radio, USB, and RS-232 host types.

Carriage Return;Line Feed

Bar codes to control data suffix and carriage return/line feed.

Scanning Positions and Posture

Optimum Scanning Positions

Recommended positions and aiming techniques for effective scanning.

Optimum Upright Body Posture

Guidance on maintaining upright posture for optimal scanning ergonomics.

Posture for Low Scanning

Posture recommendations for scanning objects at a lower level.

Posture for Extended Range Scanning

Posture recommendations for scanning targets at a greater distance.

Regulatory Information

General Regulatory Compliance

General compliance statements and warnings for the scanner.

RF Exposure Information

Information regarding radio frequency exposure compliance and limits.

Laser Safety Precautions

Safety precautions and compliance for the laser scanning component.

Motorola SYMBOL DS3578 Specifications

General IconGeneral
ConnectivityBluetooth
Scanning TechnologyImager
Operating Temperature-20°C to 50°C (-4°F to 122°F)
Storage Temperature-40°C to 70°C (-40°F to 158°F)
Drop SpecificationWithstands multiple 2 m (6.5 ft) drops to concrete
Radio RangeUp to 100 m (328 ft) with BT4000 Bluetooth Adapter
Scanner Type2D
Scan PatternOmnidirectional
Decode Capability1D and 2D barcodes

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