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Motorola Symbol LS3408 - User Manual

Motorola Symbol LS3408
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SYMBOL LS/DS3408
DS 3408 Poster
BLACK
PANTONE 285
Perforation
DS 3408 Poster
http://www.motorola.com/ls3408
http://www.motorola.com/ds3408
4
3
1
2
1
2
3
4
See Product Reference Guide
for detailed information
POST IN WORK AREA
1 Tether Plate
2 LED Indicators
3 Scan Window
4 Scan Trigger
Variants
Accessories
Laser Scanner
(ER, FZ)
Digital Scanner
(DS)
IntelliStand Forklift Holder
CORD ATTACHMENT
HOST INTERFACES
NOTE: Cables may vary depending on configuration
TROUBLESHOOTING
IBM 46XX
USBRS-232 Keyboard Wedge
Wand Emulation
Scanner Emulation
No power to scanner
Check system power;
ensure power supply,
if required, is connected
Incorrect interface cable used
Ensure that correct
interface cable is used
Interface/power cables are loose
Check for loose cable
connections
Scanner not working
Bar code unreadable
Ensure bar code is not defaced;
try scanning test bar code of same
bar code type
Distance between scanner
and bar code incorrect
Move scanner closer to
or further from bar code
Scanner not programmed
for bar code type
Ensure scanner is programmed
to read type of bar code being
scanned
Scanner not decoding bar code
Scanner not programmed for correct host interface
Check scanner host parameters or edit options
Interface cable is loose
Check for loose cable connections
Scanner decoding bar code, but data not transmitting to host
Scanner not programmed for correct host interface
Check scanner host parameters or edit options
Scanned data incorrectly displayed on host
Set Defaults
SYMBOL LS/DS3408 PROGRAMMING BAR CODES
RS-232 Host Types Enter Key (Carriage Return/Line Feed)
Wand Emulation Host Types
Keyboard Wedge Host Types
USB Host Types
IBM 46XX Host Types
SET DEFAULTS
HID KEYBOARD EMULATION
IBM HAND-HELD USB
PORT 5B
PORT 9B
STANDARD RS-232
ICL RS-232
NIXDORF RS-232 MODE A
SYMBOL WAND
ENABLE CONVERT TO CODE 39
DISABLE CONVERT TO CODE 39
SCAN OPTIONS
<DATA><SUFFIX>
ENTER
NIXDORF RS-232 MODE B
FUJITSU RS-232
OPOS/JPOS
IBM PC/AT and IBM PC COMPATIBLE
Quick Start Guide
Auto Aim trigger mode is the default (red laser aiming pattern automatically turns on when
the digital scanner senses motion). After 2 seconds of inactivity, the red laser aiming pattern
automatically shuts off. To turn off default, scan Level below to activate the red laser aiming
pattern and decode processing upon trigger pull. Decode processing continues until bar code
decodes, trigger release or Decode Session Timeout is reached.
Level (00h)
Level

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Questions and Answers

  • L
    Lisa JohnsonAug 18, 2025
    What to do if the Motorola Symbol LS3408 Scanner laser comes on, but doesn't decode the bar code?
    • B
      Bryan RiosAug 18, 2025
      If the Motorola Scanner's laser is on but it doesn't decode the bar code, consider these potential causes and solutions: * Ensure the scanner is programmed to read the type of bar code being scanned. * Check the bar code symbol to ensure it is not defaced. Try scanning test bar codes of the same bar code type. * Adjust the scanner's distance: move it closer to or further from the bar code.
  • C
    Carl TurnerAug 20, 2025
    What to do if nothing happens when I press the scan trigger on my Motorola Symbol LS3408 Scanner?
    • E
      Emily CarsonAug 20, 2025
      If nothing happens when you press the scan trigger on your Motorola Scanner, here are a few things to check: 1. Ensure the scanner has power by checking the system power and making sure the power supply is connected, if required. 2. Verify the correct host interface cable is being used. 3. Make sure all cable connections are secure. 4. If using Simple Serial Interface (SSI), Synapse, or IBM-468x mode, enable the scanner via the host interface. Otherwise, consult with the technical person in charge of scanning. 5. If using RS-232 Nixdorf B mode, assert the CTS line.
  • M
    Mark PriceAug 23, 2025
    What to do if the scanned data from my Motorola Symbol LS3408 is incorrectly displayed on the host?
    • K
      Kimberly MartinAug 23, 2025
      If the scanned data from your Motorola Scanner is incorrectly displayed on the host, verify the following: * Ensure the proper host is selected. * For RS-232, ensure the scanner's communication parameters match the host's settings. * For a Keyboard Wedge configuration, ensure the system is programmed for the correct keyboard type, and the CAPS LOCK key is off. * Ensure editing options (e.g., UPC-E to UPC-A conversion) are properly programmed.
  • W
    William StaffordAug 26, 2025
    What to do if the bar code is decoded, but data is not transmitted to the host from my Motorola Scanner?
    • J
      Justin HarrellAug 26, 2025
      If the bar code is decoded but the data isn't transmitted to the host from your Motorola Scanner, try the following: * Scan the appropriate host parameter bar codes to ensure the scanner is programmed for the correct host type. * Ensure all cable connections are secure. * If you hear 4 long low beeps, a transmission error was detected. Ensure the scanner's communication parameters match the host's setting. * If you hear 5 long low beeps, a conversion or format error was detected. Ensure the scanner's conversion parameters are properly configured.
  • P
    porteremmaAug 28, 2025
    Why does my Motorola Symbol LS3408 emit a short low/short medium/short high beep sequence?
    • H
      Holly WeeksAug 28, 2025
      A short low/short medium/short high beep sequence from your Motorola Scanner typically indicates that the scanner is powering up. This is normal when the scanner is plugged in.
  • C
    Christy PhamAug 30, 2025
    What does it mean when my Motorola Symbol LS3408 emits 4 short high beeps while attempting to scan?
    • J
      Jonathan KnappAug 30, 2025
      If your Motorola Scanner emits 4 short high beeps while attempting to scan, it means the scanner has not completed USB initialization. Wait several seconds and try scanning again.
  • L
    lmooreSep 2, 2025
    Why does my Motorola Symbol LS3408 emit short low/short medium/short high beep sequence more than once?
    • D
      Diana VaughnSep 2, 2025
      If your Motorola scanner emits a short low/short medium/short high beep sequence more than once, it is normal during host reset. The USB bus may be cycling the scanner's power on and off repeatedly.
  • T
    Theresa MartinezSep 4, 2025
    What does it mean when my Motorola Symbol LS3408 Scanner emits short high/short high/short high/long low beep sequence when it is not in use?
    • E
      emillerSep 5, 2025
      The short high/short high/short high/long low beep sequence from your Motorola Scanner when it is not in use indicates an RS-232 receive error. This is normal during a host reset. Otherwise, ensure the scanner's RS-232 parity setting matches the host setting.
  • W
    whitney25Sep 7, 2025
    What does it mean when my Motorola Symbol LS3408 emits long low/long high beep sequence while it is being programming?
    • R
      Richard MoranSep 7, 2025
      If your Motorola Scanner emits a long low/long high beep sequence while programming, it indicates an input error or that the 'Cancel' bar code was scanned. Ensure you are scanning the correct numeric bar codes that are within the range for the parameter being programmed.
  • M
    Melissa ShepardSep 9, 2025
    What does it mean when my Motorola Scanner emits a short low/short medium/short high beep sequence after changing USB host type?
    • J
      Jacob DavisSep 9, 2025
      The short low/short medium/short high beep sequence emitted by your Motorola Scanner after changing the USB host type is normal. It indicates that the USB bus is re-establishing power to the scanner.

Summary

Cord Attachment and Host Interfaces

Cord Attachment

Diagram illustrating how to attach the cord to the scanner for operation.

Host Interfaces

Overview of different host interface types supported by the scanner.

Troubleshooting Scanner Issues

Scanner Not Working

Diagnosing issues when the scanner fails to power on or operate.

Scanner Not Decoding Bar Code

Resolving problems when the scanner cannot read bar codes.

Data Not Transmitting to Host

Troubleshooting data transmission failures from scanner to host.

Scanned Data Incorrectly Displayed

Addressing issues with how scanned data appears on the host system.

Programming Bar Codes and Settings

Set Defaults

Resets the scanner to its factory default configuration.

Host Type Programming

Bar codes for configuring various host interfaces like IBM 46XX, USB, Keyboard Wedge, RS-232, and Wand Emulation.

Level and Enter Key Programming

Options for scanner level settings and the Enter key function.

Optimal Scanning and Body Posture

Optimum Scanning Positions

Recommended positions for laser and digital scanners for effective scanning.

Ergonomic Recommendations

Guidance on body posture, hand usage, and avoiding strain during operation.

Scanner Feedback and Status Indicators

Beeper Indications

Explanation of different beep patterns for scanner feedback.

LED Indications

Meaning of LED status lights for power, decoding, and errors.

Regulatory and Safety Information

Regulatory Compliance

Statements regarding FCC, Canadian ICES-003, and CE compliance.

Laser Safety

Information on laser classification and safe usage practices.

Overview

The Symbol LS/DS3408 is a versatile handheld scanner designed for efficient data capture in various environments. It comes in two main variants: a Laser Scanner (ER, FZ) and a Digital Scanner (DS), each tailored for specific scanning needs. The device features a robust design with a tether plate for secure attachment, LED indicators for operational feedback, a clear scan window, and an ergonomic scan trigger for comfortable use.

Function Description:

The primary function of the Symbol LS/DS3408 is to accurately read and decode barcodes, converting the optical information into digital data that can be transmitted to a host system. This process is essential for inventory management, point-of-sale operations, asset tracking, and other data-intensive tasks. The scanner supports various host interfaces, including RS-232, USB, Keyboard Wedge, Scanner Emulation, Wand Emulation, and IBM 46XX, ensuring compatibility with a wide range of existing systems.

The device is capable of reading different barcode types and can be programmed to recognize specific symbologies. For instance, it supports IBM 46XX host types (PORT 5B, PORT 9B), USB host types (HID KEYBOARD EMULATION, IBM HAND-HELD USB), Keyboard Wedge host types (IBM PC/AT and IBM PC COMPATIBLE), RS-232 host types (STANDARD RS-232, ICL RS-232, NIXDORF RS-232 MODE A, NIXDORF RS-232 MODE B, FUJITSU RS-232, OPOS/JPOS), and Wand Emulation host types (SYMBOL WAND). This broad compatibility makes it a flexible tool for diverse operational setups.

The scanner also includes programming bar codes for various settings. Users can set defaults, enable or disable conversion to Code 39 for wand emulation, and configure data suffixes like carriage return/line feed. This level of customization allows the scanner to integrate seamlessly into different workflows and data processing requirements.

Usage Features:

The Symbol LS/DS3408 is designed for ease of use and adaptability in various scanning scenarios.

  • Aiming and Scanning Positions: The device supports optimal aiming and scanning positions for both laser and digital scanner variants. For the laser scanner, the aiming pattern is a single red line, while the digital scanner uses a crosshair pattern. The aiming pattern helps users accurately target the barcode, ensuring quick and reliable reads. The device can be used in both upright and body posture positions, accommodating different user preferences and work environments.
  • Avoid Extreme Wrist Angles: The design encourages users to maintain neutral wrist angles during scanning, which helps reduce strain and improve comfort during prolonged use. This ergonomic consideration is crucial for preventing repetitive strain injuries.
  • Trigger Modes: The scanner offers an "Auto Aim" trigger mode as a default, where a red laser aiming pattern automatically turns on when the digital scanner senses motion. After two seconds of inactivity, the aiming pattern automatically shuts off to conserve power. Users can also activate a mode where the aiming pattern and decode processing begin upon a trigger pull, continuing until a barcode is decoded, the trigger is released, or a decode session timeout is reached. This flexibility allows users to choose the most efficient trigger mode for their specific tasks.
  • Accessories: To enhance usability and integration, the Symbol LS/DS3408 can be paired with accessories such as the IntelliStand and Forklift Holder. The IntelliStand provides a stable base for hands-free scanning, while the Forklift Holder allows the scanner to be securely mounted in industrial vehicle environments, making it suitable for warehouse and logistics operations.
  • Programming Bar Codes: The device can be configured by scanning specific programming bar codes. This method allows for quick and easy adjustment of settings such as host interface type, data formatting (e.g., adding an Enter key or carriage return/line feed suffix), and trigger behavior. This simplifies setup and customization without requiring complex software installations.
  • LED Indicators: The LED indicators on the scanner provide visual feedback on its operational status, such as successful scans or error conditions, helping users quickly understand the device's state.

Maintenance Features:

The Symbol LS/DS3408 is designed with troubleshooting and maintenance in mind, ensuring reliable operation and easy problem resolution.

  • Troubleshooting Guide: The quick start guide includes a dedicated troubleshooting section to address common issues:
    • Scanner not working: If the scanner has no power, users are advised to check the system power and ensure the power supply (if required) is connected. If an incorrect interface cable is used or if interface/power cables are loose, users should verify that the correct cable is used and that all connections are secure.
    • Scanner not decoding bar code: If the scanner fails to decode a barcode, it might not be programmed for that specific barcode type. Users should ensure the scanner is programmed to read the type of barcode being scanned. Additionally, an unreadable or defaced barcode can cause issues, so scanning a test barcode of the same type is recommended. The distance between the scanner and the barcode can also affect decoding, prompting users to adjust the distance.
    • Scanner decoding bar code, but data not transmitting to host: This issue often indicates that the scanner is not programmed for the correct host interface or that the interface cable is loose. Users should check scanner host parameters, edit options, and ensure cable connections are secure.
    • Scanned data incorrectly displayed on host: If scanned data appears incorrectly on the host system, it typically points to incorrect scanner host parameters or edit options, or that the scanner is not programmed for the correct host interface. Users should verify these settings.
  • Regulatory Information: The manual provides comprehensive regulatory information, including details on radio frequency interference requirements (FCC, ICES-003), radio frequency exposure compliance, and European Economic Area (EEA) compliance. This information is crucial for ensuring the device operates within legal and safety guidelines. It also includes instructions for proper disposal of electrical and electronic equipment (WEEE) to minimize environmental impact.
  • Cleaning and Care: While not explicitly detailed in the quick start guide, the emphasis on maintaining the scan window and ensuring proper cable connections implies that routine cleaning and inspection are part of the maintenance routine to ensure optimal performance and longevity of the device. The device is built to withstand typical operational environments, but proper care helps preserve its functionality.
  • Product Support: The manual directs users to the Motorola website for further support and detailed product reference guides, indicating that comprehensive resources are available for advanced troubleshooting and maintenance. This ensures users have access to the information needed to keep their device in optimal working condition.

Motorola Symbol LS3408 Specifications

General IconGeneral
Scanner TypeLaser
Scan Rate100 scans per second
TypeHandheld
CategoryIndustrial
Scan Engine1D Laser
InterfaceRS-232, Keyboard Wedge, USB
Operating Temperature-4° to 122° F / -20° to 50° C
Storage Temperature-40° to 158° F / -40° to 70° C
Drop SpecificationMultiple 6 ft (1.8 m) drops to concrete
ConnectivityCorded
DurabilityIndustrial
Decode Capability1D barcodes
Humidity5% to 95% relative humidity (non-condensing)

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