Troubleshooting - 175
I tried to place a
call and heard
an alternating
high/low tone.
Your call did not reach the wireless
system. You may have dialled the
number too soon after turning the
phone on. Wait until the display
shows the name of your service
provider before making a call.
I cannot send/
receive calls.
Make sure that you have a phone
signal (see the “Signal Strength
Indicator” item on page 30). Avoid
electrical or radio interference, and
obstructions such as bridges, parking
garages, or tall buildings.
Your phone also may have the
!"
feature turned on. If you
know the unlock code, you can
change this setting in the security
menu (
M
>
!"
>
#!
).
Also, check to be sure your SIM card
is installed and working.
My phone has
poor reception
and drops calls.
Make sure that your antenna is not
bent or damaged.
Also, make sure you have a phone
signal (see the “Signal Strength
Indicator” item on page 30). Stay
clear of any obstructions such as
bridges, car parks, or tall buildings.
I cannot hear
others on my
phone.
While on a call, press the upper
volume key. Your phone display
should show the volume increasing.
Also, make sure that your phone’s
earpiece is not blocked by its carrying
case.
Problem Solution
UG.GSM.book Page 175 Thursday, June 6, 2002 2:22 PM
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