11Problems?
Problems?
we’ve got solutions
My keyboard will not enter pairing mode
Make sure that any devices previously paired with your
keyboard are turned off. If the status light is not
flashing, turn off the other device and the keyboard,
wait 10 seconds, then turn the keyboard back on.
My device doesn't find my keyboard when
searching
Make sure the status light on your keyboard is
flashing when your device is searching for devices. If
not, turn your keyboard off and on.
My keyboard worked before but now it’s not
working
Make sure your device is on and the Bluetooth feature
is turned on. If the Bluetooth feature was turned off or
was turned on only temporarily, you may need to
restart the Bluetooth feature and pair your device and
keyboard again.
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