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Return Policy
Customer satisfaction is very important to MPH Industries. It is MPH Industries’ policy
and objective to allow prospective purchasers ample opportunity to become familiar with our
products prior to purchase. We do so through our product rental and demonstration programs.
MPH Industries is committed to designing and manufacturing our products to the highest
standards of quality and reliability. We offer a limited warranty that covers all materials and
workmanship. Details of the warranty are found in the Statement of Warranty in the Operator’s
Manual.
We do not want customers to incur unreasonable inconvenience due to equipment failure.
MPH Industries will replace any MPH product or make a full refund if repairs cannot be made
within the initial 30 days of ownership. If replacement if offered or repair can be made, but the
customer insists on returning the product within this initial 30 day period, a 15% restocking fee will
be assessed.
After the initial 30 day ownership period, MPH Industries will honor its warranty through
either the repair or replacement (MPH’s discretion) of the malfunctioning product during the
warranty period.
MPH INDUSTRIES, INC.
A SUBSIDIARY OF MPD, INC.
316 EAST NINTH STREET
OWENSBORO, KY 42303
1-888-689-9222
FAX: (270) 685-6288
HOURS: MONDAY-FRIDAY
8:00AM – 4:30PM (Central Time Zone)
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