mspa C-TE043 - User Manual

Questions and Answers

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joshua14Aug 19, 2025
Why is my MSpa Hot Tub not heating properly?
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  zrussellAug 19, 2025
  There are several reasons why your MSpa Hot Tub might not be heating properly. Ensure that the temperature is set high enough. A dirty filter cartridge can also cause heating issues, so clean or replace it. Make sure the water level is at least at the minimum water line; add more water if needed. If the filter pump isn't working, refer to the section on 'FILTER PUMP DOES NOT WORK'. If none of these steps help, it could be a heater failure, and you should contact your local MSpa Service Center.
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Mr. William ColonAug 21, 2025
How to clean the water in my MSpa Hot Tub?
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  vangkelliAug 21, 2025
  To clean the water in your MSpa Hot Tub, start by changing the water if it has been used for a long time. Ensure you are filtering the water for a sufficient amount of time. Regularly clean or replace the filter cartridge. For general water maintenance, refer to the chemical manufacturer’s instructions.
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nwalkerAug 23, 2025
How to fix a mspa C-TE043 that loses air?
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  Aaron WhiteAug 25, 2025
  If your MSpa is losing air, start by checking the air valve. Inflate the spa until the yellow section of the manometer is pushed out, and ensure the valve is tightly screwed. If necessary, replace the valve. If the issue persists, inspect the spa tub for holes or splits. To locate a leak, apply soapy water to the seams; bubbles will appear where there's a leak. Clean and dry the area before applying the provided repair patch.
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Alexis RiosAug 26, 2025
What to do if the bubble air blower does not work on my MSpa Hot Tub?
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  lisa00Aug 26, 2025
  If the bubble air blower on your MSpa Hot Tub isn't working, it might have automatically turned off after 10 minutes. Wait for 10 minutes and then try turning the bubble button on again. Also, make sure the inflation knob is in the position before turning the bubble button on again. If it still doesn't work, it could be due to damaged internal parts, and you should contact your local MSpa Service Center.
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Janet ShermanAug 28, 2025
What to do if my mspa C-TE043 control panel has no display and is leaking?
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  gary34Aug 28, 2025
  If your MSpa Hot Tub's control panel shows no display and the spa is leaking, there could be several reasons. First, check if the power socket is working, and change or repair it if necessary. Then, ensure the PRCD is on by resetting it according to the PRCD Testing section. Also, make sure the spa's inlet and outlet connections are securely tightened and that the drainage valve is completely closed. If water is leaking from the spa pool body, repair the hole or split with the provided repair kit. If the controller is still not displayed or the PRCD is broken, or the spa continues to leak after closing the drainage valve, it is best to contact your local MSpa Service Center.
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Miranda ClarkAug 30, 2025
Why does my MSpa Hot Tub keep losing air?
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  Katrina ReedAug 30, 2025
  If your MSpa Hot Tub is losing air, the air valve might be loose. Inflate the spa until the yellow section of the manometer is pushed out, and ensure the valve is screwed tightly; replace it if necessary. Also, check for holes or splits on the spa tub by applying soapy water to the seams; if you find a leak, clean and dry the area before applying the repair patch.
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John MorrisonSep 1, 2025
What to do if the filter pump on my mspa C-TE043 Hot Tub does not work?
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  paul46Sep 2, 2025
  If the filter pump on your MSpa Hot Tub isn't working, the filter cartridge might be clogged with dirt or other objects. Try cleaning or replacing the filter cartridge. If the issue persists, it may indicate a filter system failure, and you should contact your local MSpa Service Center.
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lmarshallSep 4, 2025
Why is there no bubble function in my mspa C-TE043 Hot Tub?
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  James NixonSep 4, 2025
  If there are no bubbles in your MSpa Hot Tub, it might be because the auto-off function has activated after 10 minutes. Wait for 10 minutes and then turn the Bubble button on again. If the problem persists, it could be due to damaged internal parts or a broken one-way valve, in which case you should contact your local MSpa Service Center.
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chadrobinsonSep 6, 2025
What causes an mspa C-TE043 Hot Tub to be in an abnormal shape?
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  Jennifer MillerSep 6, 2025
  An MSpa Hot Tub can take on an abnormal shape due to extra air pressure from strong sunlight. Check the air pressure and release air if necessary. During hot weather, it's advisable to check and release some air to prevent damage to the spa pool.
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jamesschroederSep 9, 2025
Why is there no display on my MSpa Hot Tub control panel?
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  Paul TaylorSep 9, 2025
  If the control panel on your MSpa Hot Tub isn't displaying anything, there could be several reasons. First, check if the power socket is working; if not, try a different socket or repair the existing one. Also, ensure the PRCD (Portable Residual Current Device) is properly reset by following the PRCD Testing section. If the display remains off after pressing the reset button, or if you suspect the PRCD is broken, it's best to contact your local MSpa Service Center for assistance.

This document is an owner's manual for MSpa inflatable hot tubs, covering various models including Tekapo (C-TE043/063), Ottoman (C-OM063), Fermo (C-FE063), Bergen (C-BE043/063/083), Starry (C-ST063), and Meteor (C-ME063). It provides comprehensive instructions for setup, operation, maintenance, and troubleshooting.

Function Description

The MSpa hot tub is designed for household use, offering a heated water environment with a bubble massage system. It serves as a portable spa that can be installed indoors or outdoors. The primary functions include water heating, filtration, and bubble massage. The control system allows users to adjust temperature, activate filtration, and control the bubble function. A heating timer feature enables pre-setting the heater activation. The spa is equipped with an anti-icing system to prevent water from freezing in cold temperatures.

Important Technical Specifications

The MSpa hot tubs operate on AC 220-240V~50Hz power. The total rating power is 2100W, with a 1500W heater, a 600W massage air blower, and an 1800L/hr filter pump. The liner material is Rhino-Tech™ reinforced PVC, and the top lid is made of PVC + Premium Rhino-Tech™.

Different models have varying capacities and dimensions:

Tekapo (C-TE043/063): Square shape. C-TE043 seats 4, 650 L (171 Gal.), 1.58 x 1.58 m (62" x 62") outside, 1.18 x 1.18 m (46.5" x 46.5") inside, 0.68m (27") height, 24.5 kg (54 lbs) weight, 2-2.5 °C/h temp increase. C-TE063 seats 6, 930 L (245 Gal.), 1.85 x 1.85 m (73" x 73") outside, 1.45 x 1.45 m (57" x 57") inside, 0.68m (27") height, 26.5 kg (58.4 lbs) weight, 1.2-1.8 °C/h temp increase.
Bergen (C-BE043/063/083): Round shape. C-BE043 seats 4, 700 L (184 Gal.), Ø1.80 m (71") outside, Ø1.4 m (55") inside, 0.70m (28") height, 24.5 kg (54 lbs) weight, 1.5-2 °C/h temp increase. C-BE063 seats 6, 930 L (245 Gal.), Ø2.04 m (80") outside, Ø1.6 m (63") inside, 0.70m (28") height, 26.5 kg (58.4 lbs) weight, 1.2-1.8 °C/h temp increase. C-BE083 seats 8, 1120 L (295 Gal.), Ø2.24 m (88") outside, Ø1.80m (71") inside, 0.70m (28") height, 30 kg (66.1 lbs) weight, 0.8-1.2 °C/h temp increase.
Ottoman (C-OM063), Fermo (C-FE063), Starry (C-ST063), Meteor (C-ME063): Round shape, all seat 6, 930 L (245 Gal.), Ø2.04 m (80") outside, Ø1.6 m (63") inside, 0.70m (28") height. Ottoman/Fermo weigh 27 kg (59.5 lbs), Starry/Meteor weigh 27.5 kg (60.6 lbs). All have a 1.2-1.8 °C/h temp increase.

The spa control unit includes a PRCD (portable residual current device) with a tripping current of 10mA for electrical safety. The water temperature can be set between 20°C and 40°C (68°F to 104°F).

Usage Features

Easy Setup: The spa can be installed in approximately 10 minutes by one or more persons. It requires a flat, smooth, and supporting surface.
Inflation: The spa tub wall is inflated using the bubble button on the controller. A manometer helps ensure correct air pressure, with Yellow indicating pre-fill/unattended outdoor use (above 20°C), Green for filled/in-use, and White indicating over-pressure.
Heater Resetting: A heater reset procedure is required for first-time use or after long storage, involving pulling down a yellow ring inside the control box.
Water Filling: Fill with fresh water between MIN and MAX marks. Lukewarm water is recommended for faster heating and energy saving.
Controller Operation: A wired controller with an LED display provides access to:
- Heater Button: Activates/deactivates heating. Red light indicates active heating, green light indicates set temperature reached.
- Filter Button: Turns filtration on/off. Green light indicates active filtration. Flashing red light or display indicates filter cartridge cleaning/replacement is needed.
- Bubble Button: Activates/deactivates bubble massage. Green light indicates active. Automatically shuts off after 20 minutes for safety.
- Up/Down Buttons: Adjust temperature settings and timer hours.
- Timer Button: Sets the number of hours until the heater activates (1-99 hours).
- Safety Lock: Locks/unlocks the controller by pressing Up and Down buttons simultaneously for 3 seconds.
Floating Dispenser: A standard chemical dispenser for 1" tablets is included. It allows for dosage adjustment by rotating the bottom cover.
Seasonal Use: Guidelines are provided for summer/sunny days (preventing over-expansion, protecting from sunburn) and winter (softening PVC, faster heating with lukewarm water, anti-icing system, storage procedures).

Maintenance Features

Filter Cartridge Maintenance: The filter cartridge should be inspected and cleaned gently after each use, and changed every 3-5 days or when soiled. It must always be installed when the spa is in use and filled with water.
Water Sanitation: Regular checking and sanitizing of spa water with chemicals is crucial. The manual provides a table for correct water balance parameters (pH, Free Chlorine, Bromine residual, Total Alkalinity, Total Hardness) and recommended test frequencies.
Spa Drainage: Instructions for draining the spa involve turning off all functions, then lifting the spa when only a little water remains. The bubble function can be used to dry the spa pool.
Spa Tub Cleaning: After draining, the spa tub should be cleaned with a sponge and mild soap solution. Abrasive cleaners, steel wool, or hard brushes should not be used.
Storage: After cleaning and drying, the spa tub and air bladder should be deflated, folded loosely, and stored in a dry, temperature-controlled area (0°C to 40°C / 32°F to 104°F). The original packaging is recommended for storage.
Repair: A repair patch is provided for punctures, with instructions for cleaning, applying glue (not included), and attaching the patch.
Troubleshooting: An error code chart (LED Reading, Cause, Solution) and a problem/cause/solution table are included to assist users in diagnosing and resolving common issues like no display, spa leaking, improper heating, air loss, dirty water, abnormal shape, and non-functional bubble blower or filter pump.
Warranty: MSpa offers a limited warranty: 12 months for electric parts (control box) and 6 months for the spa pool, starting from the purchase date. The warranty covers defects in material and workmanship, but excludes damage from negligence, misuse, improper maintenance, chemical damage, or unauthorized modifications.