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mspa Bergen C-BE062 - User Manual

mspa Bergen C-BE062
17 pages
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www.the-mspa.com
Owner’s Manual
Due to MSpa's continuous product improvement process, MSpa reserves the right to change the specifications and appearance of its
products, which may result in updates to the instruction manual without prior notice.
C-TE042/062
C-OM062
Tekapo
Ottoman
C-BE042/062
C-ST062
Bergen
Starry
PLEASE DO NOT RETURN THE PRODUCT TO THE STORE
QUESTIONS? PROBLEMS?MISSING PARTS?
For FAQ, Manuals, Videos or Spare Parts, please visit
www.the-mspa.com/support
EN
CM
3127647
C US

Questions and Answers

  • C
    Christian MorganSep 4, 2025
    What to do if my mspa Bergen C-BE062 has no bubbles?
    • A
      andrew19Sep 4, 2025
      If your MSpa Hot Tub has no bubbles, it could be due to the auto-off function activating after 10 minutes; wait for 10 minutes and turn the Bubble button on again. If that doesn't work or if you suspect internal parts are damaged or the one-way valve is broken, contact your local MSpa Service Center.
  • K
    Kelly SextonSep 18, 2025
    Why is my mspa Bergen C-BE062 tub in an abnormal shape?
    • R
      Robert PhillipsSep 18, 2025
      If your MSpa Hot Tub tub is in an abnormal shape, it may be due to extra air pressure caused by strong sunlight. Check the air pressure and release air if necessary. During hot weather, it's advisable to check and release air to avoid damage to the spa pool.
  • A
    andrewbarnesSep 16, 2025
    Why is there no display on my MSpa Hot Tub control panel?
    • D
      Donna MejiaSep 16, 2025
      If there's no display on your MSpa Hot Tub control panel, it could be due to several reasons. First, check for a power socket failure and change or repair the socket if needed. Second, the GFCI might be off; reset it by following the GFCI Testing section. If pressing the reset button doesn't work, or if the GFCI is broken, contact your local MSpa Service Center.
  • D
    David CummingsSep 14, 2025
    Why is my MSpa Hot Tub in an abnormal shape?
    • A
      Ashley GraySep 14, 2025
      If your MSpa Hot Tub is in an abnormal shape, it could be due to extra air pressure caused by strong sunlight. Check the air pressure and release air if necessary. During hot weather, it is advisable to check whether some air should be released to avoid any possible damage to the spa pool.
  • R
    ramosheidiSep 12, 2025
    Why is there no bubble in my mspa Bergen C-BE062 Hot Tub?
    • E
      Elizabeth MooreSep 12, 2025
      If there is no bubble in your MSpa Hot Tub, it might be because the system auto-switches off after 10 minutes. Wait for 10 minutes and turn on the Bubble button again.
  • R
    Richard MonroeSep 12, 2025
    Why mspa Bergen C-BE062 Hot Tub filter pump does not work?
    • K
      Kevin RyanSep 12, 2025
      If your MSpa Hot Tub filter pump isn't working, the filter cartridge may be clogged by dirt or other objects; try cleaning or replacing it. If the filter system has failed, contact your local MSpa Service Center.
  • M
    Maria JordanSep 9, 2025
    How to fix mspa Hot Tub losing air?
    • R
      Robert RiveraSep 9, 2025
      If your MSpa Hot Tub is losing air, the air valve may be loose; inflate the spa until the yellow section of the manometer is pushed out and ensure the valve is screwed tightly, replacing it if necessary. Alternatively, there may be a hole or split on the spa tub. To locate it, fill a squirt bottle with soapy water and spray on the seams; bubbles will appear where there's a leak. Clean and dry the area before applying the repair patch.
  • A
    allenanthonySep 7, 2025
    Why is my mspa Bergen C-BE062 water not clean?
    • S
      Shelly ShawSep 7, 2025
      If your MSpa Hot Tub water isn't clean, it could be due to several reasons. The water may have been used for an extended period, in which case you should change the water. The filtering time might be insufficient, so try extending it. The filter cartridge could be dirty; clean or replace it promptly. Lastly, improper water maintenance could be the cause; in this case, refer to the chemical manufacturer’s instructions.
  • T
    Timothy TurnerSep 5, 2025
    What to do if the filter pump does not work on my mspa Bergen C-BE062 Hot Tub?
    • C
      christinetranSep 6, 2025
      If the filter pump on your MSpa Hot Tub isn't working, it might be because the filter cartridge is clogged by dirt or other objects; clean or replace the filter cartridge. If the filter cartridge is clean and the filter system still fails, contact your local MSpa Service Center.
  • S
    Stephanie DiazAug 20, 2025
    Why is my mspa Bergen C-BE062 Hot Tub not heating properly?
    • T
      Thomas GonzalezAug 20, 2025
      Your MSpa Hot Tub might not be heating properly due to several reasons. The temperature might be set too low, so try setting a higher temperature. A dirty filter cartridge can also cause this issue, so clean or replace it. Ensure the water level is at least at the minimum line; if not, add more water. If none of these resolve the issue, it may require referring to the section regarding when the filter pump does not work.

Summary

First Use and Setup Preparation

Site Preparation and Requirements

Guidelines for choosing and preparing a suitable installation site for the spa.

GFCI Testing

Step-by-step instructions for testing the Ground Fault Circuit Interrupter (GFCI) plug.

Spa Set-Up

Manometer Air Pressure Guidance

Instructions for checking and maintaining correct air pressure using the manometer.

Controller Operation

UVC Sanitizer

How to use and activate the UVC sanitizing system for water purification.

Heating

Instructions for operating the heating system and adjusting water temperature.

Filtration

How to operate the filtration system and the filter cartridge cleaning reminder.

Bubble Massage

Instructions for using the bubble massage function and important safety notes.

Heating Timer

How to set and cancel the timer for the heating system activation.

Water Maintenance and Chemicals

Filter Cartridge Maintenance

Steps for inspecting and cleaning the filter cartridge regularly.

Drainage, Cleaning and Storage

Precautions for Seasonal Use

Troubleshooting

Error Code Chart

Table listing error codes, their causes, and suggested solutions.

Problem Diagnosis

Common problems, their causes, and recommended solutions for spa operation.

mspa Bergen C-BE062 Specifications

General IconGeneral
Brandmspa
ModelBergen C-BE062
CategoryHot Tub
LanguageEnglish

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